Guest User
September 28, 2023
Hygiene: Very angry. I worked overtime until midnight and was ready to rest. I opened the quilt and saw several hairs and suspected human dandruff, as well as traces of dried body fluids. The pillow clearly showed signs of sleeping. It was disgusting.
Service: I called the front desk to change the four-piece set, but was told that the auntie had gone off work and could not change it. I was asked to change to the last dark fire escape. I had been told not to stay in the last room. The front desk had an infuriating attitude and said: I checked in in the afternoon, and it is already very good to change rooms with you now. I suspected that my own hair was on the bed, and I had to check the surveillance. I also said that I would apply for DNA testing for my hair. The attitude was very hard. Otherwise, I would check out. I don’t know what kind of service attitude it is. I was so angry that I couldn’t breathe in the middle of the night. I was asked to bring the four-piece set and change it myself. I was given a set of four-piece sets that should be 1.2 meters for a 1.8-meter bed. I was so upset that I couldn’t put it on the bed at all, so I had to make do with it. After all this, it was more than two o’clock in the middle of the night. It was terrible. The next day at noon, I specifically found the front desk who was taking over the shift to tell me about this matter. He said that he would give me an explanation, but it has been a week and he has not contacted me so far.
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