Refrigerator in the room was unplugged...same with the heat. They were technically closed, so there was no breakfast. Mirror in the bathroom had black circles all over it. I cut myself and needed a bandaid. Was in the lobby and had to call for a bandaid. The woman who answered the phone asked which room. When I said we were in the lobby checking out, she said, "Oh, then I guess we don't have any." before she hung up. So I had to keep some toilet paper on my cut until I could get a bandaid somewhere else.