Best Hotels near Lone Hickory Indoor Arena, Deep Creek

The hotel stay was an overall success! The check in process lack urgency we arrived at 1230 and ask for an early check in, and there were no rooms available. The front desk clerk didn’t go the extra mile as most do and call up to housekeeping to see what could be ready with the next 30 minutes. The had some visual quirks e.g crayon on the walls, carpet coming up, stained bathroom walls róbame a few. Breakfast was nothing more than granola bars and coffee with some juice yet they have a full restaurant set up it didn’t make sense. The housekeeping staff was helpful and polite and when extra towels and bathroom tissue was requested it was provided with no hassle. The location was the best for us literally 5 minutes away from family we came to visit. They were nice enough to give a late check out 1pm even though we didn’t use it it was given which is a plus! With some light remodeling and a little tidy up this could be a great property. Some work to do but worth the stay at $95 per night. We will stay again I will say it worked for us, but if you are looking for an upscale property this is not, but can be with some work!

So we're in N. Carolina from Michigan for my daughter's wedding and staying 3 nights at the Comfort Inn/Mocksville. In the morning after the first night, we discover a huge infestation of bedbugs in our room. They are EVERYWHERE in the beds, mattresses, etc. Blood stains on bedding underside, etc. The hotel was very apologetic and did admit at THAT point that this room had experienced an infestation and that this was the first time it had been used after 2 weeks of being closed. So I would say they probably didn't bring in professionals to deal with the problem. They moved us to another room for nights 2 and 3. Fingers crossed! So now it's time to call Hotels.com to see what their protocols are for this type of thing (they must deal with this kind of thing all the time, right?). Here's their ”solution:” we'll give you a $25 coupon for your next booking! ARE YOU KIDDING ME!!!!???? So, avoid Hotels.com - they obviously don't care about customers. Otherwise there would have been a FULL REFUND for this night of horror. So if YOU use Hotels.com and discover an infestation in YOUR room, you should know they won't help you get a refund. Oh, but they WILL give you a coupon. Wow, how noble! And I would think twice about using this hotel. I mean, really?? If you DID hire professionals to deal with your bedbugs, you obviously need to fire them and go with a real company. Might cost you more, yeah. But think about the damage you have done to yourself by NOT taking care of this problem and how this negatively affected guests at your hotel!

The rooms smelled amazing. The bed was comfortable. The only issue I had was the person in the room above us kept stomping up and down the steps all night and the refrigerator when it kicked on was loud. The room was clean and updated.