Nagyerdei krt. 1, Debrecen, Hajdu-Bihar, 4032, HungaryView Hotel Details
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Hotel Divinus Guest Reviews
4.5/5
Great
41 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
A huge disappointment… I wanted to pamper myself with a suite in the five star hotel … to find out that it’s not a five star hotel. - only one person at the reception - the staff is clearly not trained adequately - the rooms are not well maintained ( see photos) - the swimming pool time schedule is clearly not appropriate ( closes at 8pm on Sunday… officially but really at 07:30pm … guests are not that important) and opens at 11am ( what ???!!!) - the management needs to be waken up… - my first room was directly facing a busy road with trams … they gave me a quieter room on my request - it is far away from the city centre.
Response from Property: Dear Alain, Thank you for sharing your experience with us, although we regret to hear that your stay did not meet your expectations. We sincerely apologize for the issues you encountered during your visit. Rest assured that we take your feedback seriously and will address the areas of concern you have highlighted, including the staffing, room maintenance, and pool schedule. We strive to provide a five-star experience for all our guests and will take your comments into consideration as we continue to improve our services. We hope to have the opportunity to welcome you back in future and provide you with a more enjoyable stay. Best Regards, Hotel Divinus ***** Superior Team
Guest User
Stayed in Mar 2024
Family
5.0/5
Outstanding
Posted on Mar 1, 2024
My favorite here is my amazing Drinks made by Zoltan. He can also make you a special drink, just tell him what you like, he can concoct it for you. Every drink this guy makes is excellent. The spa staffs and the pool area are friendly and helpful. It was so relaxing, my toddler love it there. Restaurant staffs are very nice from breakfast and dinner. They are friendly and considerate with our toddler. Front desk staffs are nice and helpful. Third will be the children's play area. The room was nice, cozy and clean. The location is close to the park, zoo, restaurants and etc.
Response from Property: Dear Guest, Thank you for your delightful review! We're thrilled to hear that you enjoyed your stay and that Zoltan's amazing drink creations added to your experience. We're also pleased that you found our spa staff and pool area friendly and helpful, providing a relaxing environment for you and your toddler. We're glad our front desk team could assist you effectively and that you appreciated the children's play area, cozy and clean room, and our convenient location. We look forward to welcoming you and your family back for another memorable stay. Best regards, Hotel Divinus ***** Superior Team
zolt_ns555
Stayed in Oct 2023
Business travelers
5.0/5
Outstanding
Posted on Oct 25, 2023
The Hotel Divinus restaurant completely changed. Fully refurbished. We visited the newly furbished restaurant with new restaurant manager and chef. The menu is excellent, both fine dining and traditional dishes. The mushroom soup was excellent. There are no words about the veal liver with onion chutney and mash. All very tasty. If you stay in Debrecen, do not miss the Dominus and Divinus restaurants in the hotel.
Response from Property: Dear Guest, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your experience at our newly refurbished restaurant. Our team has worked hard to create a menu that blends fine dining with traditional dishes, and we're glad to know it met your expectations. It's great to hear that you loved the mushroom soup and the veal liver with onion chutney and mash. Your kind words are a testament to the hard work and passion our team puts into every dish. We appreciate your recommendation and look forward to welcoming you back the next time. Best regards, Hotel Divinus ***** Superior Team
Gollam76
Stayed in Sep 2023
Solo travelers
4.0/5
Very Good
Posted on Sep 18, 2023
A very good hotel with good location in Debrecen . The breakfast is absolutely fine, the menu for dinner is fine . There is live music. All staff is extremely kind. Good wellness and pool is fine . The room is comfortable, but bit under equipped if this is a five star hotel
Response from Property: Dear Guest, Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed our convenient location in Debrecen, as well as our breakfast, dinner menu, and live music. It's also wonderful to know that you found our staff extremely kind and appreciated our wellness facilities and pool. We value your comments regarding the room amenities. Your input is invaluable as we strive to ensure all aspects of our hotel meet our guests' expectations. We hope to have the pleasure of welcoming you back in future and providing an even better experience. Best regards, Hotel Divinus ***** Superior Team
973mikib
Stayed in May 2023
Couples
5.0/5
Outstanding
Posted on May 28, 2023
The hotel has the best quality in the area in my opinion. The staff is very nice. There is a big variety of food during the breakfast. Clean and high standard room. Especially kind waiters in the bar and the restaurant.
Response from Property: Dear Guest, Thank you so much for your kind review! We're thrilled to hear that you consider our hotel to be the best quality in the area. It's wonderful to know that you enjoyed the variety of food at breakfast and found our rooms to be clean. We're particularly proud of our staff, and your compliments about their kindness are truly appreciated. We look forward to welcoming you back for another exceptional stay. Best regards, Hotel Divinus ***** Superior Team
Guest User
Stayed in Mar 2022
Couples
5.0/5
Outstanding
Posted on Mar 3, 2022
Location of the hotel is perfect. Staff was polite and helpfull. Room was clear and big enough. Bed was comfortable. Food was excelent, realy delicious. Respect for the restaurant staff. We spent a very nice vacation there. Thank you!!!!!
Response from Property: Thank you very much for your feedback. We are glad that you were satisfied with the services of our hotel. We look forward to welcoming you back to our hotel. Best regards, TEam of Hotel Divinus*****
Fantomas-TT
Stayed in Mar 2024
Business travelers
4.0/5
Very Good
Posted on Mar 2, 2024
Gutes Hotel für eine Geschäftsreise, saubere und große Zimmer, freundlicher Service und ein ausgezeichnetes Frühstück. Empfehlenswert für einen Aufenthalt in Debrecen. Good hotel for a business trip, clean and large rooms, friendly service and an excellent breakfast. Recommended for a stay in Debrecen.
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Guest User
Stayed in Jan 2023
Other
1.0/5
Posted on Jan 31, 2023
Wir haben ein Deluxe Room gebucht, bekommen haben wir zum gleichen Preis ein Superior Room. Ohne darüber aufgeklärt worden zu sein. Dieses ist eine Kategorie schlechter und auch schlechter ausgestattet. Nachdem wir dies moniert haben, hiess es, unsere Kategorie sei nicht verfügbar. Nur mit Nachdruck wurde uns ein anderes Zimmer angeboten. Nach einer 3/4 Stunde Wartezeit, hieß es, wir müssten immer noch ca. 40 Minuten auf das Zimmer warten. Unangenehm war dies auf Grund der Tatsache, daß wir an einer Hochzeit teilgenommen haben und dementsprechend müde und erschöpft waren. Nur aus diesem Grund entschieden wir uns für die Verlängerung unseres Aufenthaltes in Debrecen. Das 5 Sterne Hotel war vorgesehen sich zu entspannen und zu erholen.