Guest User
August 7, 2023
I stay at Accor hotels often, as I am a Gold Level member. Ibis never disappoints me, however this time it did. The location is great. However, the miss behind the reception (with the glasses) wasn’t able to smile at all or be kind in any way. She even used the informal version of “you” in Dutch, which is not very common in Belgium when interacting with clients (or anyone). The blonde miss in the same shift only had her interest in three boys that were hanging in the bar the entire evening. The restaurant is okay. However, the pasta taste like it was made the a couple of hours earlier. The pizza was okay. The room was very hot and the air cooler made a lot of weird noises. Although that is uncomfortable, the service (or lack of) is the most unsatisfying part.