Where do I begin?? Let’s start with description of the room that said it was a room with two queen size beds, when the confirmation was received it said two double beds. The person at the counter said 'That's what we call queen beds - doubles" but what we found in the room was two double beds. The person that checked us in was wearing a t-shirt with some graphics like a face on it, not very professional. During check in, it was emphasized to us several times and we had to initial the check in form about the smoking policy stating no smoking allowed on the premises. We found this strange because there were ashtrays outside the entrance doors and cigarette butts all over the ground along with people sitting on the steps and curbs outside smoking. Even the room smelled like smoke. The room was very outdate and rough. The table had a broken leg that was propped back in place, any weight on it and it would have fell over. The floor was "greasy"? As you stood still your feet would be slowly sliding, similar to the cooking floor of a fast food restaurant. Outside there were people hanging around, smoking, eating chicken wings and throwing the bones on the ground. There was even an old grill that some of the people were using to cook on in the parking lot. This is a beautiful area with a lot of very nice restaurants and hotels so we were surprised at how dirty this place was.