Anonymous User
May 3, 2024
I won't talk about the room first, I didn't expect it very much, because after all, it's far away from the city and the transportation is not very convenient, but the service attitude is really the key. On the day of arrival, the store was quite enthusiastic, but when we set out to the scenic spot at 7 o'clock in the morning the next day, as soon as we left the store, an aunt stopped the old man who was traveling with us and asked him to check out immediately, saying that they had to rush to clean. At first, I thought that the aunt wanted to introduce some travel guide, so I didn't listen and just waited in front. Who knew that our old man couldn't resist and asked me for help immediately. I knew that she wanted us to check out immediately, and I got angry. On the first night, I told the clerk who received us at that time that we would only play for one morning, because the old man's legs and feet were not in good condition, and he was over 60 years old and couldn't sit on the magic carpet, so he would come out after the bamboo raft ride and check out before noon. I didn't expect to be waiting for me here the next morning! There were old and young in our group, and it was raining heavily at that time, so we wanted to leave the scenic spot early and go back to the hotel to repair before checking out. Unexpectedly, the store didn't want us to stay any longer, and asked us to check out immediately to leave them time for cleaning, and also thought that my attitude of refusing was not good! I didn't say anything bad or curse at her the whole time. I just said two sentences (the first one was to confirm with her whether we wanted to check out immediately, and the second one was "Can't we come back to check out before 12 o'clock?"). I understand that you will be very busy during holidays, but since I have already paid for one day's room, why can I only enjoy the hotel service for a few hours in one night (because of the traffic jam, I checked in after 6:30 on the first night) and I want to check out at the normal check-out time. Is there anything wrong? And I just emphasized that I will come back to check out before noon, why do you say that I have a bad attitude? Who has a bad attitude? ! I have been to different places, there are popular attractions and unpopular scenic spots, but I have never encountered this situation before. This is the first time. I really don't understand the current service industry, but I only know that next time I go to Detian Waterfall, I should not choose this store again.
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