AlpenGold Davos Reviews
AlpenGold Davos
Baslerstrasse 9, Davos, Canton of the Grisons, 7260, SwitzerlandView Hotel Details
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AlpenGold Davos Guest Reviews
4.4/5
Very Good
78 review
Verified reviewsLocation4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(78)
Positive reviews(40)
Reviews with photos/video(5)
Negative reviews(7)
hitotoyo
Deluxe Twin Room
Stayed in Feb 2024
Family
15 review
Outstanding
Posted on Apr 30, 2024
The location is convenient, but you still need to drive to the ski school. The scenery is quite good
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Guest User
Deluxe Twin Room
Stayed in Feb 2024
Family
11 review
Outstanding
Posted on Apr 2, 2024
I have stayed in this hotel at least 7 or 8 times. I go skiing in the same hotel every year, so I know a lot of the staff. Everyone is very friendly. The hotel facilities and facilities are great. The only downside is that the restaurant is so average. It has not improved over the years.
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Rainbowheart
Deluxe King Room
Stayed in Aug 2023
Family
126 review
Outstanding
Posted on Oct 14, 2023
The hotel service fee is very good. The room is sad. There are many parking spaces. The breakfast is very rich. The view is okay. It is worth coming here. The hotel price is relatively expensive.
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Guest User
Superior Twin Room
Stayed in Aug 2024
Travel with friends
36 review
Outstanding
Posted on Aug 20, 2024
Good value for money!
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Guest User
Superior King Room
Stayed in Dec 2023
Family
33 review
Posted on Feb 22, 2024
The bed is too hard and the room is too small
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Guest User
Stayed in Dec 2024
Other
Very Good
Posted on Dec 9, 2024
For some may be an ecological monster in the middle of the Alps of renowned Davos. It’s indeed a beautiful destination, with spa and lots of perks and attention that made a luxurious destination. Little things you’d expect work at this level.
Guest User
Stayed in Oct 2024
Other
Posted on Oct 27, 2024
To start with a negative point: I booked the hotel via the IHG website, and received confirmation Diamond membership advantages are provided (but not the points). I would normally receive free breakfast, but the hotel refused as the collaboration with IGH stopped... years ago. But they keep the link to attract customers. This type of marketing tricks is not what I expect from a hotel in this price range! Apart from that: the hotel itself is very nice, I like the design of the building itself, that does not only look elegant for such a huge building, but keeps an eye on the practical aspects: I think all rooms have view to the valley (very nice, as the view changes very often due to clouds coming in, snow,....), the balcony is big, and offers almost 100% privacy as well (your neighbours can 'peek' around the corner),... The rooms are clean, big, very comfortable beds,.. Breakfast is good, but I expected more fresh fruit (you have some, but rather limited). Service is very fast and very friendly. The hotel also has an underground parking, parking spaces are big, well illuminated, ... only remark here is that the entrance gate is rather small.
teaglasnovic9
Stayed in Oct 2024
Business travelers
Outstanding
Posted on Oct 7, 2024
I have enjoyed my stay very much! The staff always made sure I was accomodated and i wasn't missing anything at all! Very kind, professional and friendly! Truly felt like a home!
Response from Property: Dear teaglasnovic9, Thank you for staying at our hotel and for taking the time to give us a positive review. Your positive comments on our colleagues are much appreciated. We aim to provide a home away from home experience with all the necessary comforts, and we're delighted to know we achieved this for you. We are all looking forward to your next visit to the AlpenGold Davos already! With kind regards Filippos Kottoros Ass. Front Office Manager
babettebraun
Stayed in Sep 2024
Business travelers
Outstanding
Posted on Sep 30, 2024
AlpenGold Davos overlooking the valley and down to Davos is a peaceful environment with a beautiful modern design with alpine touches. I went for business but they had great family options too, I was jealous of that adventure play ground.
Response from Property: Dear Babettebraun, We appreciate your feedback about the peaceful environment, the modern design, our hotel`s playground and we are very glad that you enjoyed your stay with us on your business trip. It's important to us that our guests feel at home, and we're taking steps to enhance our facilities based on your comments. We are all looking forward to your next visit with your family to the AlpenGold Davos already. Kindest regards Filippos Kottoros Ass. Front Office Manager
eselin
Stayed in Sep 2024
Other
Outstanding
Posted on Sep 26, 2024
We stayed four nights and were again very pleased with the service and overall quality. We could use the bus shuttle into town in order to meet the bus or train in time to our hiking destination.
Response from Property: Dear Eselin, Thank you for your stay and for taking the time to share your impressions with us. We are honored reading your feedback and we appreciate all the time you took to share your experiences with us. I assure you that your feedback will be shared with all staff. We are all looking forward to your next visit to the AlpenGold Davos already! With kindest regards Filippos Kottoros Ass. Front Office Manager
khalafalenezi1232024
Stayed in Sep 2024
Other
Outstanding
Posted on Sep 5, 2024
Great stay amazing place to stay And very very very clean and i will repeat it again because i felt comfortable
Response from Property: Dear Mr. Alenezi, Thank you so much for your positive feedback in your recent stay in our hotel. It is thrilled to receive such kind words and reading from an excellent stay. We are extremely grateful and be ensured that your feedback will be passed on internally to all appropriate departments. We are all looking forward to your next visit to the AlpenGold Hotel Davos. Sincerely, Filippos Kottoros Ass. Front Office Manager
silvi8032
Stayed in Aug 2024
Business travelers
Posted on Aug 26, 2024
- Unfortunately, the conference facilities were not clean. The floor was dirty, and there were empty bottles and trash lying around. It's possible that an event had taken place recently, but for a sales pitch, it should have been ensured that everything was in top condition. Alternatively, we should have been informed that an event had just ended and there wasn't enough time to tidy up. - The staff almost exclusively spoke English, which is disappointing for a swiss mountain region. - The bar closes very early. When we wanted to place a last order (1 Vodka Tonic), we were told to order through room service, which I did. However, room service informed us that no drinks were available for order, but pizza was an option. This is unacceptable; one department says to order through room service, and then room service says it's no longer possible. - We were told that breakfast was available until 11:00 AM. However, when we arrived at the breakfast room at 10:15 AM, we were told to hurry up as they would be closing the restaurant at 10:30 AM. We felt rushed, which was not a pleasant experience.
Response from Property: Sehr geehrte/r silvi8032, Vielen Dank, dass Sie uns Ihr Feedback mitgeteilt haben. Wir schätzen Ihre ehrlichen Kommentare und die Möglichkeit, auf Ihre Anliegen einzugehen. Hinsichtlich des Zustands der Konferenzräume verstehen wir, dass dies nicht dem Standard entsprach, den Sie erwartet haben. Tatsächlich fand vor Ihrem Besuch ein Event statt, wir überprüfen unsere Abläufe, um sicherzustellen, dass dies in Zukunft nicht mehr vorkommt. Wir haben auch Ihr Feedback zur fehlenden deutschen Sprachkenntnis unseres Teams zur Kenntnis genommen. Obwohl wir bemüht sind, einen mehrsprachigen Service anzubieten, ist es zunehmend schwierig, deutschsprachige Mitarbeiter in unserer Region zu rekrutieren. Trotzdem arbeiten wir kontinuierlich daran, unser Sprachangebot zu verbessern, um die Erwartungen unserer Gäste gerecht zu werden. Bezüglich der Situation mit der Bar und dem Zimmerservice stimme ich zu, dass die Kommunikation klarer hätte sein sollen. Wir gehen dem Kommunikationsfehler nach, um sicherzustellen, dass unsere Gäste in Zukunft genaue Informationen erhalten. Was das Frühstück betrifft, haben sich unsere Zeiten seit vielen Jahren nicht geändert. Diese Information findet sich auch in unserem Willkommensbrief, den Sie erhalten haben wieder. Wir versuchen dieses Missverständnis zu klären und in Zukunft für Konsistenz zu sorgen. Nochmals vielen Dank für Ihr Feedback. Wir hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen und Ihnen ein angenehmeres Erlebnis bieten zu können. Mit freundlichen Grüßen,
sjsu1470
Stayed in Aug 2024
Other
Outstanding
Posted on Aug 21, 2024
The hotel is amazing from all aspects. The location is nice and the view is beautiful. They have children indoor play ground with supervision option which makes it good hotel for families with kids. The only negative comment I have is the in-room dining which they don't have options and after 10 PM they only serve pizza (nothing else). In addition, not many options of restaurants within the hotel. Only one for food and other for coffee, snack and bar. So if you need a meal, you have to go outside the hotel.
Response from Property: Dear sjsu1470, Thank you for your stay in the AlpenGold Hotel Davos and for taking the time to share your experiences with us. We are very pleased that you enjoyed your stay with us. We will pass on your positive feedback to the whole team. We would be very happy about a future visit to our hotel. With kind regards Filippos Kottoros Ass. Front Office Manager
Ducheza
Stayed in Aug 2024
Family
Very Good
Posted on Aug 20, 2024
We love the hotel and stayed in here more than 15 times. The rooms are beautiful and cosy. The point is we come here to enjoy the pool and the Spa area and relax from the busy working weeks and there is no even a warm tea which is minimum and it used to be here. I have to mention this as I am a bit disappointed and still thirsty for the price over 1K.
Response from Property: Dear Ducheza, Thank you for your stay in the AlpenGold Hotel Davos and for taking the time to share your experiences with us. We are very pleased that you enjoyed your stay with us and we will pass on your positive feedback to the whole team. Moreover, we are sorry to read that few things did not fully met your expectations and I would like to express my sincere apologies. We would be very happy about a future visit to our hotel. We are always at your disposal for further concerns and requests. Filippos Kottoros Ass. Front Office Manager
oweindl
Stayed in Aug 2024
Other
Outstanding
Posted on Aug 20, 2024
We have had a very nice stay over the weekend. Rooms are marvelous. Our stay was outside of the main season, so probably not fully booked. Very quiet, a little bit outside of the town.
Response from Property: Dear oweindl, Thank you for staying at our hotel and for taking the time to give us a positive review. We are thrilled to know you had a wonderful stay, and we will share your positive feedback with the Team. We are all looking forward to your next visit to the AlpenGold Davos already! With kind regards Filippos Kottoros Ass. Front Office Manager