Guest User
June 29, 2023
Stayed at One Oasis for 11 days in June 2023 that was booked through *********** under the property name Alles Oasis. The entire property has several buildings, probably hundreds of units, so my review only reflects two units and may not represent the condition of all other units. Guard at pool area will require you to use the public shower to clean yourself before going in the pool, no food or drink allowed near pool, can't go to outdoor living room if you're wet, there is a picnic booth where you can eat / drink a little further away from the pool. PROS: Decent size TV, wifi, fridge in 1-408, spacious rooms, swimming pool and basketball court, several guards. Location is walking distance to SM mall and convenience store, laundry facility, pharmacy, etc. CONS: Communication problem, we requested a higher floor well in advance but were given a ground floor unit 1-114 that's old and in poor condition. Beth got approval from Cathy to transfer us to a higher floor 1-408 (the nicer updated unit), Beth approved our transfer in the evening that created a check-in problem for a waiting renter. Generally there's lots of deferred maintenance. 1-114 is in need of total gutting for remodel, old appliances, cabinets falling apart, washing machine drain hose not attached, washing machine does not have a drying feature, air conditioner is out of order, stains on couch. Both units had ants, spider under pillow and bedframe in 1-114. In 1-408, there were pests in every room, mostly small numbers of ants everywhere - on walls, couch, water dispenser, chairs, dining table, microwave oven, kitchen counter, washing machine, bathroom, floors, night stand, one roach on top of kitchen hood. Bathroom was horrible, the smell of sewer never went away despite window cracked open all day, moisture in bathroom takes more than 1/2 day to dry out, sink faucets loose in bathroom and kitchen (it takes one hand to hold the faucet and the other hand to turn the faucet on/off), the sink doesn't drain when the strainer is installed, filthy mop stored next to toilet, toilet seat is not attached well, bidet leaks, what looks like black mold on ceiling. The hot water in the shower depends on the flow rate, meaning if you set the water pressure with a slow flow it's nice and hot but the more you increase water pressure the efficiency of heated water is reduced so you get luke warm water at maximum pressure even though the water heater is set to max. The washing machine drain leaks, has air drying feature but leaves clothes damp. Several cabinet doors ajar. Front door handle/lock is loose, no deadbolt, key is difficult to operate. Picture on wall next to front door tilts and obstructs access to light switches. Some light bulbs don't work. Clock on wall not operational. Mirror hung too low. Plastic piece floating in water dispenser bottle, fridge portion of water dispenser not working. There's dirt behind and under beds and couch, dirt under chairs. No Iron, no hair dryer, you have to