Umaid Palace - Luxury Resort Near Jaipur Close to Bhangarh & Chand Baori Stepwell Abhaneri

A quick visit for tea/coffee. A slightly peculiar place in feel and layout. But what a superb raised viewing platform/terrace at the rear overlooking a lake, railway line, and beautifully colourful goat-herders. An utterly charming place to spend any time. Excellent.

This place doesn't deserve even a single star. It's an absolute disgrace to the hospitality industry. I booked a stay here based on the promises listed on their own website – promises that turned out to be blatant lies. Upon arrival, the "complimentary services" advertised were nowhere to be found. When I brought this to the attention of the reception staff, they initially denied everything, then resorted to pathetic excuses and outright rudeness when I presented their own website as proof. The location is a complete trap - it's in the middle of absolutely nowhere, making you entirely dependent on their awful services. And "awful" is an understatement. The room service is a joke. They're rude, unhelpful, and seemingly allergic to providing basic amenities. I was refused extra cups and glasses, told they simply "didn't have any." The in-room consumables were shockingly poor quality – from the water to the shampoo, everything felt cheap and unpleasant. And forget about anything extra. They actually tried to give me a used comb, claiming it was "on call"! Absolutely disgusting! The staff are unbelievably small-minded and nickel-and-dime you for every single thing. It's clear they're desperately trying to squeeze every last rupee out of their guests. And the harassment didn't stop after I checked out! I've received multiple phone calls from the reception desk demanding more money for supposed "unpaid charges." They claim the owner is forcing them to do this – a clear indication of the predatory and dishonest management. This hotel is a rip-off, a captive nightmare, and an insult to anyone looking for a comfortable and honest stay. Save yourself the headache, the frustration, and the potential financial exploitation – STAY FAR, FAR AWAY FROM THIS PLACE! You'll thank me later.

Our stay for 3 nights was excellant overall, except that the TV in the room was not functional most of the time and had to report at the reception repeatedly but generally with no positive results. Otherwise everything else was fine

Very nice view and very good hospitality and very nice people and very good food. The rooms were very big and very neet and clean. they have very nice lake view also and I will love to visit again here🥰

The facility was very well maintained Very courteous staff Good organic food and tasty as well Rooms are spacious and well kept The activity area to play table tennis and snooker was not upto the mark, need to kept clean and dustfree, we could not use, the management should look into this aspect we would like to go again with more friends

My trip to this hotel is unforgettable Great place to stay! Clean, great location and great customer service. Staff is very good, Very easy to check in, and the elderly gentleman at the counter was so sweet! Hotel. Highly recommended!!! Had a great experience overall.”