Guest User
October 30, 2024
We have lived there for a week and managed to have 3 different rooms 1 room was not what we had ordered, 2 room was what we had ordered, but here the balcony door creaked violently, and there was no hot water, the toilet was leaking, so there was water on the floor, we had to have a towel to lie on soak up the water and we got room no. 3. The restaurant was under all criticism, the service even worse, the employees were more busy singing and joking with each other than serving the very few guests they had, they weren't cleaned up, they weren't offered more than what was asked for, the breakfast was in no way inviting and therefore we did not buy breakfast all week. We waited a long time to get the food after ordering, and the lack of service meant that we chose to eat outside the hotel We had booked this hotel solely because of Justin from Critter Republic who we have been diving with all week. Nothing wrong with the hotel as such, but should we in any way consider coming back, there needs to be a drastic change in staff and service, otherwise we will book another hotel on our next visit to Dauin