Hotels in Date

"You are here because of the Onsen. Onsen was exceptional especially the outdoor ones. Food buffet was well cooked and Japanese style. We love the stay experience. However, the room has strong cigarette smell and insects from outdoor. Other than that, all was forgiven. The staff needed to learn more English and be more available to help."

"👍🏽Pros: - Free shuttle bus to and for Sapporo station - A variety of complimentary tea bags in the lobby - Public bath is awesome! There are 7 kinds of baths. My favorite one is the open bath, where I bathed when it was snowing. What a extraordinary experience. - Dinner and breakfast are buffet style. Many options and food is yum. - Some reviews mentioned that the facilities/room seemed old, but I found the vintage Japanese-Style room comfortable and great. I really enjoyed the stay! - There are 2 massage chairs next to public bath. 👎🏽Cons: - Not many staffs speak English so it's a bit difficult to communicate. It took a while for the front desk staff to find our bookings. - Private bath is not worth it. It's a waste of money. - Needs to put up signs about the etiquette of using public bath. When I took a shower in the public bath, the Korean group all showered while standing and kept splashing. They chatted loudly and shouted at each other. One of them even kicked water in the bath......"

"Let’s talk about the advantages first: It’s a very cute family hotel with very new equipment. The children’s buffet bar is very cute. There are many types of restaurants, but almost all of them are fried foods that children like. There is a children’s playroom in the restaurant. Children love ice cream and wagyu, which is delicious. It’s outdoor The swimming pool water is very clean and connected to the large hot spring pool, so you won't catch a cold. Disadvantages: The communication between the hotel staff is not very good. You have to check in by yourself. Moreover, I booked a room for three people, but they only gave us a double room and did not make extra beds. We had to communicate with the hotel staff for a long time to help us deal with it. I booked a room for two adults and one child and then charged me an entrance fee for young children. It was very inconvenient to book a room for two adults and one child and then charge it later. Part of the floor of the outdoor swimming pool is abraded and is quite painful. Children may be injured if they accidentally scratch it, so be careful. The buffet in the restaurant almost contains food that children love to eat. There are many types but nothing special, but it is easy to take pictures."

"I want to go again if I have a chance ｡"

"客室はクーラーがなく、夏は寝苦しさを感じるかもしれません。水シャワーを浴びてから寝ました！オーナーの人柄や朝食のおにぎりと味噌汁はシンプルですがとても美味しくあたたかい気持ちになります。近くに無料で入れる温泉もあり、大満足でした。また利用したいと思える施設でした！"

"Booked a room with private onsen and shared amongst 3 friends. There is valet parking upon arrival, and complimentary drinks and simple snacks at the welcome lounge between 3-10pm. They had a harpist perform at the lounge and dinner sometimes, it was very peaceful! Room was nice and comfortable, facing a nice view of lake Toya. Would have liked to be even closer to the lake as it turns out there is a field between the hotel and the lake. Temperature and size of private onsen js good, room facilities also great. Breakfast and dinner was wonderful, for dinner they serve a 6-7 course French styled meal on both nights made by Japanese ingredients. They had western and Japanese main plate options for breakfast with a buffet alongside too. Choices were plentiful and delicious. Staff generally very courteous and helpful, we had an issue with the hot water in our shower which they work very hard to fix. There was a random incident where one of the staff Yusaku was very rude to us at the Lumiere restaurant, he pretended not to understand English when taking our order for tea/ coffee, and even challenged us when we asked for lemon in tea, he said ‘what colleague?’ And ‘you want a piece of tea?’. Completely unacceptable for a hotel like this. The rest of the staff were nothing like that."

"For just one night, I chose the most affordable hotel in Lake Toya. I wasn't expecting much, but the room was clean. The receptionist spoke good English and was very polite. The public baths were also okay."