Guest User
May 10, 2024
The service attitude is poor, so I give a negative review. I stayed for three nights in total. On the first night, I checked in normally, but on the second night, I was asked for a deposit of 500 yuan for no reason. It depends on the mood of the waiter whether you charge a deposit or not? The second point is that since the check-in guest's mobile phone was out of battery in the morning, I couldn't contact him, so I just called the front desk and asked the waiter to help contact him and let him call me back. The first time the waiter told me, "If you can't get in touch, then I can't get in touch either." How can I lose someone who lives in your house? Is it inconvenient to reveal the room number or even contact the internal landline? Later, I asked to check, but there was no news for half an hour. I called again and was told that there was no such person! Didn’t I know someone was staying at your house when I booked the hotel? Is it necessary to tell this lie? Do you think everything is a movie plot? In the end, I reluctantly called the resident and told him, "Someone is looking for you, and I told them that they found no such person." What a smart and arrogant person.
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