The Elgin, Darjeeling - Heritage Resort & Spa
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The Elgin, Darjeeling - Heritage Resort & Spa

No. 6 of Premium Hotels in West Bengal
18, HD Lama Rd, Chauk Bazaar, Darjeeling, West Bengal 734101, India
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Highlights
Airport pick-up available
Ideal location
Free parking
Lots to do
Pets welcome
Amenities
Spa
Public parkingFree
Airport pick-up
Bar
Restaurant
Airport drop-off
Station Pick-Up ServiceFree
Meeting Room
All amenities
Property Description
With a stay at The Elgin, Darjeeling in Darjeeling, you'll be near the airport, just a 3-minute walk from Darjeeling Himalayan Railway and 8 minutes by foot from Botanical Gardens. This family-friendly resort is 0.9 mi (1.5 km) from Aloobari Gompa Monastery and 1.2 mi (1.9 km) from Raj Bhavan.
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8.1/10
Very Good
All was very good and service was great
All 53 reviews
Surroundings
Airport: Bagdogra Airport
(72.1 km)
Airport: Pakyong Airport
(87.2 km)
Train: Darjeeling
(1.0 km)
Train: Darjeeling Steam Loco Shed Track: Narrow Gauge
(1.2 km)
Landmarks: Darjeeling Mall
(140m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

1

Premium Suite

Non-smoking
Room Details
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2

Premium Attic Room

1 King bed
Non-smoking
Private bathroom
Towels
Slippers
Desk
Room Details
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1

Deluxe Suite

Non-smoking
Room Details
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8

Premier Double Or Twin Room, 1 Bedroom

1 Double bed or 2 Single bed
Non-smoking
Private bathroom
Towels
Slippers
Desk
Room Details
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6

Deluxe Double or Twin Room

2 Single bed or 1 Double bed
Non-smoking
Private bathroom
Towels
Slippers
Desk
Room Details
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Guest Reviews

8.1/10
Very Good
53 reviews
  • Cleanliness8.1
  • Amenities8.1
  • Location8.1
  • Service8.1
Average for similar properties in Darjeeling
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Review summary
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Location: The property is conveniently situated near Mall Road, major city attractions, and scenic spots, making it ideal for exploring Darjeeling. Its proximity to markets, temples, and the Himalayan Mountaineering Institute is a noted benefit.(based on 1 review)
C‍C‍M‍0‍1‍2‍3‍3
July 3, 2025
Lovely hotel in a great location. It's a historic property which means some parts of the room could do with a little refresh. Overall stunning bedrooms with good character. Staff were super helpful and friendly.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 21, 2025
All was very good and service was great
V‍a‍r‍u‍n‍ ‍K
May 30, 2025
This heritage property is right in the heart of the city, 10 min walk from Mall Road. The rooms were big, luxurious and have large windows to look at the scenic beauty. The reception is little gloomy but the lounge is artistic, rustic and full of old artifacts. There’s no compromise when it comes to cleanliness and amenities. The food is awesome, tasty and service is fast. It’s a value for ur money!
a‍n‍u‍j‍k‍o‍k‍a‍s
May 30, 2025
We stayed for 2 nights in this property. Location of the property is good as Mall road is nearby. But the property is very old and not maintained well now. Food is okay but having limited options. Service is good. Facilities are not maintained, even the lobby area is having dirty sofas. TVs dont work on its own, taps are rusted. Better to avoid this property, not worth the price.
M‍o‍h‍i‍t‍m‍e‍n‍d‍i‍r‍a‍t‍t‍a
October 28, 2025
The Elgin Hotel in Darjeeling is quite an English-style hotel. The hotel's staff and everything about the hotel was so amazing that I'd give it more than five ratings - it would be an understatement. My daughter's health became very poor while we were staying at this hotel, and we had to take her to the hospital in an emergency. And the hotel staff were so cooperative - whether it was the driver taking her to the hospital or the General Manager coming to the hospital with water, blankets, checking on food, every single person from the manager to the sweeper was so helpful. They kept bringing us medicines whenever we needed them. Even when my daughter vomited in the room, the staff kept coming to change it. They were very concerned about my daughter's health. They even provided us with dinner in our room at night and breakfast in the room because we couldn't make it to the buffet due to my daughter's condition. The checkout time is usually 11 am, and typically hotels start calling you, but this hotel let us stay until 2 pm without once asking us to checkout - they were very understanding because my daughter wasn't well. I'm very thankful to this hotel and its staff for showing so much cooperation. I can't give it enough ratings - if you're going to Darjeeling, without a doubt, you should stay at Elgin Darjeeling.
S‍u‍s‍h‍m‍a‍ ‍P
April 19, 2025
A fabulous hotel with wonderful staff. The rooms are huge and have lovely views of the mountains. It's in a great location, a short walk from town but away from the noise. Thanks to all the staff for an amazing stay. We'll definitely be back again.
B‍i‍n‍d‍i‍B
October 18, 2025
Oh dear! Heritage but chaotic and disappointing. This hotel could be so much better but it’s stuck in the past. The good - the lounge is lovely and check in is efficient. The rooms are cleaned well and staff try to be helpful. Fantastic views! The not good: breakfast. Fruit tasted odd - almost a bit “off”. Eggs have to be ordered. You might get them within 15 minutes, or you might get nothing. Ditto coffee. You make your own roast. There’s a table spoon size portion of marmalade on the table for 4 people. Butter is little more than a teaspoon in size. Warm milk with the cereals and little choice (2). Easily the worst breakfast of anywhere we stayed in India. Tour company chose the hotel. The room - good size but very average bathroom with barely functional shower over the chipped bath. Poorly lit. Towels - thin and grey. They had seen better days as had the bed linen. No crisp white sheets here! Blue brushed cotton sheet under a similar white duvet cover. Very heavy duvet and two hard pillows each. Bottom sheet was stained. The worst bed on the holiday by far. The garden - attractive covered seating area marred by plastic covered cushions on the garden furniture that were tired and unattractive. Should be much better. Bottom line - this hotel needs an overhaul and better management. It’s not good enough and is resting on laurels gained in some bygone era. I’d look elsewhere.
e‍d‍d‍i‍1‍0‍c
March 29, 2025
A beautiful oasis of calm in the noise and bustle if darjeeling. Largely overlooking the central part of the city and easy walking distance to fascinating markets and temples. There should be fabulous views of the Himalaya but I can't comment as we had an entire week of fog and mist (not the fault of the hotel of course). The hotel has large bedrooms and bathrooms...with comfortable and very large beds...a welcome relief from other hots on our travels. The bedrooms I guess have great views. Perhaps lacking is air conditioning which might be an issue as opening windows is discouraged due to local monkeys. Bathrooms are modern with double basins and separate shower and bath. The common areas are as they should be for a heritage hotel. Lots of period character. Food has been excellent- difficult to fault nland easy to praise. Staff, again as one would expect, were exceptional. Negatives? We were unlucky and we shared our floor with a selfish family group that kept their doors open so children could run back and forth, shouting and generally have fun - all very well, but not as it approached midnight. Hotel security did their best but it's difficult to deal with selfish, entitled people sometimes. It happens. Darjeeling is lovely. Great character...and of course the mountain railway.

Services & Amenities

Spa
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Public (not only for guests) is available On-site parking. Reservation needed.
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Public areas
Cleaning services
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 12:00
Check-out: 11:00–12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs, cats
Fee: Contact the property for details

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 1887
  • Number of Rooms: 30
Phone:+91-354-2257226
With a stay at The Elgin, Darjeeling in Darjeeling, you'll be near the airport, just a 3-minute walk from Darjeeling Himalayan Railway and 8 minutes by foot from Botanical Gardens. This family-friendly resort is 0.9 mi (1.5 km) from Aloobari Gompa Monastery and 1.2 mi (1.9 km) from Raj Bhavan.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this Victorian resort include complimentary wireless internet access, concierge services, and an arcade/game room.

Grab a bite to eat at The Orchid Dining Room, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Breakfast is available daily for a fee.

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Event facilities at this resort consist of a conference center and a meeting room. A train station pick-up service is provided at no charge (available on request), and free self parking is available onsite.

Treat yourself to a stay in one of the 35 individually decorated guestrooms, featuring fireplaces and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What are the check-in and check-out times at The Elgin, Darjeeling - Heritage Resort & Spa?

Check-in at The Elgin, Darjeeling - Heritage Resort & Spa is from 12:00 and check-out is by 12:00.

Are pets allowed at The Elgin, Darjeeling - Heritage Resort & Spa?

Yes, pets are welcome at The Elgin, Darjeeling - Heritage Resort & Spa, but it is best to call ahead to confirm.

Does The Elgin, Darjeeling - Heritage Resort & Spa provide breakfast?

No, The Elgin, Darjeeling - Heritage Resort & Spa does not include breakfast. You can find nearby restaurants and cafés that serve breakfast.

How much does it cost to stay at The Elgin, Darjeeling - Heritage Resort & Spa?

Prices at The Elgin, Darjeeling - Heritage Resort & Spa may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

Which airport is closest to The Elgin, Darjeeling - Heritage Resort & Spa?

The nearest airport is Bagdogra Airport, just about 2 hours 42 mins from hotel by car (72.1 km) away.

What is the cancellation policy for The Elgin, Darjeeling - Heritage Resort & Spa?

The cancellation policy for The Elgin, Darjeeling - Heritage Resort & Spa depends on the room type and booking terms.

About This Property

Nearest AirportBagdogra Airport
Distance to Airport72.07KM
Nearest Train StationDarjeeling
Distance to Train Station1.08KM
Average Price FromAZN306
Hotel Star Rating5