Ocean FlowerIsland Springs Resort Villa Hote

The overall environment of the room is good, and the hygiene is acceptable. The surprise of this trip is that the butler service attitude is very good, and he is always on call to solve problems at any time and can respond quickly.

The room is OK, the housekeeper is also responsive, the battery car pick-up is also very convenient, it is very suitable for those with young babies to live in the villa area, there is a private pool in the villa, the baby has a lot of fun. During the stay, the oceanarium has unlimited access, which is very suitable for babies to play. When we went there, it was off-season, the Five Countries Hot Spring was a little desolate, and the children's pool was also under maintenance. There is also an outlet on the island, and it is very convenient to drive to Island No. 2 or outside the island for dinner. The beautiful housekeeper also took us to see the sunrise. Overall, the experience was good.

According to the reviews of the Ctrip platform and many real guests, **Ocean Flower Island Five Countries Hot Spring Villa Hotel** is famous for its unique private hot spring villas, butler service and 1. Butler service: meticulous and considerate throughout the whole process** 1. **Proactive communication and efficient response** The butler team takes the initiative to contact guests before they check in, providing detailed information such as transportation instructions and shuttle bus arrangements to ensure that guests seamlessly connect to the check-in process. For example, the guest mentioned that "the butler called one day in advance to confirm the needs and arranged for the battery car to pick up directly from the parking lot to the villa." 2. **Personalized needs met** The butler will flexibly adjust the service according to the needs of the guests, such as free room upgrades, free drinks, and coordination of hot spring tickets. Some guests mentioned that "single-point drinks and water are directly free of charge, and the service and value are fully matched." 3. **Full-time companionship and detail care** Many guests specifically mentioned the professional attitude of the butler team. For example, butlers such as Zhou Tiantian and Wan Huafei not only assisted in planning the itinerary, but also took the initiative to remind the island performance time and battery car schedule, and even followed up the experience feedback after leaving the hotel, truly realizing "home away from home". --- ### **Second, environment and facilities: private and luxurious hot spring experience** 1. **Five-country themed villa design** The hotel builds single-family villas in the styles of Thailand, Japan, Italy, Turkey and Finland, each equipped with independent hot spring pools, steam rooms and private courtyards. The Turkish-style outdoor hot spring pool, the SPA bed in the Italian Pavilion and other special facilities are well received. 2. **Excellent geographical location** The hotel is located in the core area of ​​Ocean Flower Island No. 1, a 2-4 minute walk to the Ocean Park and Water Kingdom, and a 10-minute direct access to the commercial street and the movie city. The surrounding attractions are dense and private. 3. **Sanitation and comfort** Guests generally evaluate the room as "spacious and bright, with high-quality bedding". The villa is equipped with smart home devices, free mini bar and fruit, and the sanitation details (such as disposable bath towels and disinfectants) are well handled. --- ### **Three, highlights of the real experience of guests** - **Parent-child friendly**: Family tourists mentioned that "the private hot spring pool is large enough for children to have fun", and the housekeeper will take the initiative to provide children's toiletries and play suggestions. - **Breakfast and dining**: Breakfast is delivered to the guest room in the form of a set meal, providing Chinese and Western options. Some guests suggested increasing the variety, but the overall evaluation is "convenient and stable quality". - **Transportation convenience**: The hotel's exclusive battery car service covers the entire island, which is more flexible and efficient than public transportation, especially suitable for families with elderly people or children. --- ### **Four, suggestions for improvement and precautions** 1. **Ventilation and sound insulation**: Some duplex villas have insufficient ventilation on the second floor. It is recommended to choose a single-story room or communicate with the housekeeper in advance. 2. **Peak season service response**: Some guests reported that the housekeeper responded a little slowly during the peak season. It is recommended to clarify the needs in advance through the WeChat group. --- ### **Summary: A "Butler-style vacation" worth experiencing** The Ocean Flower Island Five Countries Hot Spring Villa Hotel has become the first choice for tourists who pursue quality vacations with its butler service, private hot springs and geographical location. If you plan to go there, it is recommended to contact the butler Zhou Tiantian or Wan Huafei team in advance to customize the itinerary according to your needs, and give priority to Turkish or Italian theme villas, which are matched with the surrounding ocean park and light show for a better experience.

The room was clean and tidy, luxuriously decorated, and the private hot spring pool was large, where the children had a lot of fun. The housekeeper service was considerate, adding a lot of convenience and peace of mind for us. We had breakfast at the Obao Hotel, which had a rich variety of food. The performance on the island was wonderful.

The Milan Villa we booked is the closest to the Italian Hall, very convenient. The environment, hygiene, and hot spring water are all great. There are also dry steam, wet steam, and massage, which are so rich. I would like to especially mention the housekeeper Xiao Fu and another young man, who provide 24-hour service and are very enthusiastic. They respond immediately to various requests as soon as you send a WeChat message. The service is in place. They pick you up and drop you off on the island, which is fast and convenient. I give them a big thumbs up.

The first stop of the self-driving trip on the west line of Hainan was the Wuguo Hot Spring Hotel on Ocean Flower Island. Both the room and the private hot spring experience were very good. Because it was the off-season, the price was more affordable. The service of the housekeeper Xiao Zhang and another beautiful housekeeper was excellent. If I have the opportunity to come to Ocean Flower Island again, I will choose this hotel without hesitation