This is the most dissatisfied one of the 7 hotels I have stayed in this Guizhou self-driving tour. First of all, after arriving at the hotel around 5 pm, there was no one on duty at the front desk. I couldn't find anyone for more than 20 minutes. We had no choice but to put the two elderly people in their 70s in the hotel lobby and went to visit the high-rise terraces. The second is. The waiter contacted us through my partner's phone on the way. I told him that our 4 people need to upgrade two rooms. The waiter told me that they had to charge for upgrading the room in the hotel. I said that I had determined that I had a free room upgrade when I placed the order. After he looked at the computer, he admitted that he had this room upgrade right but he was still unwilling to give it up. I said that you first gave the two 70-year-olds a free upgrade to a deluxe room, and the other one didn't matter. This was reluctant to upgrade to one. The third was to come back after dinner and ask the front desk for an electric mosquito coil, and replied that there was no. I asked how to repel mosquitoes? She just made a call and took out a PM2.5 generator (mosquito incense) from the front desk, and didn't forget to match a lighter for me, a non-smoker. My heart said that I just put the smell of smoke in the room almost the same, and you matched me with such an antique, which was really helpless. The fourth is that there is one less bath towel when taking a bath. In order not to trigger the compensation clause of the hotel, I told the front desk clerk to help me make up one. The front desk clerk repeatedly asked me, do you confirm that you will lose a bath towel? It made me confused. Fifth, when I went to breakfast on time, I found that there was no one in the restaurant and I couldn't see any food. After shouting for a long time, an old aunt came out and said that there were fewer people eating breakfast now. You wait a while. When the water boils, I will cook you a little powder. Looking at the water in the basin on the induction cooker, I don't know when it will be opened. Looking at the empty restaurant, we left hopelessly. In short, through these, I think the management level of this hotel has been out of the times, at least it is outdated.
Very Good
111 Reviews