Anonymous User
June 15, 2024
The room is spacious but not bright. The sheets, quilt covers and pillows are clean and hygienic. Are the toiletries complete? The carpet is very dirty, with stains and dust everywhere. The toilet and bathroom are located on the balcony, which is dirty, messy and very hot. The indoor air conditioner has no temperature control, the wind from the hair dryer is uncomfortable and noisy. The breakfast is good, suitable for all ages, and the attitude of the restaurant waiters is ok. The parking lot is in the courtyard at the entrance of the hotel, and the security service attitude is very good. But the receptionist at the front desk had a very bad service attitude. I asked her what time breakfast would start and on which floor? She was extremely impatient and spoke in a harsh tone, and it was obvious that she hated having guests staying with her. When I questioned her, "Why do you treat guests in this way? If this hotel is yours, would you have this attitude? Find your boss, I want to complain", she apologized immediately but her eyes were very unfriendly. At that time, it was too late and the hotel's free check-out time had passed, so I just endured it. The original plan was to stay for two more days and visit the Wudang Mountain Scenic Area, but when I thought about the unfriendly look I got from the female receptionist in the lobby the second time, as a foreigner, it would be better to leave early to prevent any accidents!
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