Daniels Hotels with Airport pickup service

The executive suites are deserving of a 0 star. Other parts/people of the resort are the reason for the higher rating, I read reviews online that these executive suites were outdated. Not really a big deal, but they were right. The curtains are all falling off the windows and tattered and most of the furniture is very old. The problem lies in the fact that it is destroyed (just not old). The couch (which is a pull out) sinks to the floor when you sit on it. We sat on pillows and still had a hard time getting out of it. The chair was broken down, but not as bad. The couch and the chair though are all ripped up on the cushions and there is a lot of stuffing hanging out of the furniture!! The walls are paper thin and we heard our neighbors talking/tv/music like they were in the room with us (and they left their TV on ALL NIGHT LONG). The bathroom sink does not drain. The bed sucks and to get out of bed, you have to shut the bedroom door as it is blocking the walkway. The bedroom TV had no remote control. The living room TV got no broadcast channels and no channels 2-29 were working. We used the living room remote to turn on the bedroom TV and they channels worked in there. The window air conditioner units are the worst. The bedroom we had to sink to 65 just to get it to turn on and occasionally cool the room down (this is September so it isn't that hot outside). The living room air conditioner only stops running for about 2 minutes at a time and it is so LOUD that you can't even talk when it comes on and it completely drowns out the TV and will wake you up in the bedroom all night long. I set it to 74 trying to get it to stop kicking on so much, but it made no difference and still put out really really cold air. The part that really pissed me off is their customer service. I received a text the afternoon I checked in asking how my room was. I explained all of these issues. Obviously they are not gonna bring out new furniture and stuff like that, but maintenance should have been out to unclog the sink drain, bring the missing Tv remote and get the living TV working, and potentially fix the air conditioning units (if fixable that easily). I received a reply that the manager would be informed. This was still during business hours, but we never heard from anyone or had anyone come fix anything the entire stay we had there (which was 4 LONG sleepless nights). The next morning we went to the $15 breakfast buffet that is ”included in our overpriced suite” (which is basically a typical hotels complimentary hot breakfast while adding two extra hot items.... potatoes and cooked apples.... there wasn't even any oatmeal packets). We stopped at the lobby desk to report the sink drain issue and the TV issues. Had a very rude lady tell us that there is nothing that she can do about it and the TV issue is their cable providers issue! Really no remote control in the room? Channels 2-29 working in the bedroom but not the living room?

There is parking lot, breakfast ok

Very nice hotel very clean very comfortable beds and pillows very good breakfast great location only 12 minutes from major stores and restaurants very friendly staff

To be honest, the foreigner is very simple, the room is large, and there is no problem for 3 people. The location is particularly beautiful, like a holiday in Foshan!

Relax at the consistently enjoyable pet-friendly Microtel Inn and Suites by Wyndham Beckley East ideally located off Interstate 64 in the Appalachian Mountains near Winterplace Ski Resort golfing at Glade Springs Resort Burning Rock ATV trails bowling and arcade games at Leisure Lanes Family Bowling Center Exhibition Coal Mine and white water rafting at New River Gorge National Park. Ideal for business and leisure this smoke-free hotel features modern amenities at an affordable price including complimentary continental breakfast heated indoor pool 24-hour fitness center complimentary wireless Internet access meeting room and business center with copy print and fax services. Enjoy delicious meals at Peppers Restaurant adjacent to the hotel. Guest room amenities include desk TV and coffee-maker. Suites and handicapped-accessible rooms are also available. There is no charge for children 17 and under with an adult.

We were given room 103. When we got there the door was propped open and the microwave open. The night clerk, who was very nice, said that she had not been told about any problems, that they must have forgotten to close the door. So, we went in and relaxed a bit. The room smelled like smoke, even though it was non- smoking, and I started having problems with coughing. My husband used the microwave to warm something, and it started smoking and I could see fire in it. He immediately turned it off and I unplugged it, but you could smell and see smoke. We were given another room, but by that point I just worried about fire down the hallway. The second room was clean, but the beds and pillows were not comfortable at all. Didn't get a lot of sleep. Breakfast was not good. Two sugary cereals, white bread for toast, some prewrapped pastries, and some Yoplait yogurt. Coffee was not good. We won't be going back to this hotel. The only good part was the night clerk who said she was just there helping out. We did notice the next morning that they had removed the defective microwave.

Very capable and efficient staff. Was great for a one night stay.

I gave it a 2 but honestly we would stay again. Here are the reasons for the 2: Staff: Super nice but all over the place. First our room was given away and we were placed in a double although I had paid for a king; 3 months earlier. After waiting, we finally got a king room. The blame from the front desk was the main Choice company and the cleaning staff. Internet: Never worked and we call the 1-800 every day for fixes Cleaning Service: We asked for service every day but never received it. Had to ask for toilet paper, towels, and emtied our own trash. Soap bars: never soaped up and disintegrated as soon as it hit water. Breakfast: Waffles were great! Individual juices were spoilt. Just remaining cold breakfast offered. Parking: Not enough Appearance: location is off a bit. The hotel is a bit dirty with trash bags full all over. Large lobby for hanging out. Long hallways to rooms Beds: comfy Rooms: Not as large as Comfort Inn rooms and small bathroom.

A stay at Comfort Inn places you in the heart of Beckley, within a 5-minute drive of Tamarack Conference Center and Raleigh General Hospital. This hotel is 24.5 mi (39.4 km) from New River Gorge National Park and Preserve and 1.5 mi (2.4 km) from Theater West Virginia.Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access and a vending machine.A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.Make yourself at home in one of the 55 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

My bad - I meant to pick Holiday Inn Express, but this is a regular Holiday Inn. We had a 1 br suite which is nice. Before I go good and not so good, the bad: housekeeping knocked around 10 am then just opened the door. Thank goodness we had the lock engaged. (There was no ‘do not disturb’ tag). Why not wait until checkout? The good: the bedroom had a door that closes - a real bedroom. The bed was comfy. Fridge and freezer. Keurig machine in room. The not so good: the kitchenette was dark (why is there no light in that corner?). The oven was pretty dirty. There was a (clean) trash bag in one of the pans. No silverware, and no dish soap. No complimentary breakfast. The TV had about 20 home shopping stations, and almost every other station didn’t come in. The TV was surprisingly small. The furnishings were a mix of possibly newer and older, and the bathtub had like a worn out place where most people would stand. Nothing really terrible, just a few things that could have gone better.