Vienna International Hotel (Dandong Jiangjing Zhidu) Guest Reviews
4.6/5
Very Good
997 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(997)
Positive reviews(952)
Reviews with photos/video(201)
Great location(123)
Friendly front desk staff(81)
Convenient parking(54)
Delicious breakfast(50)
Fantastic river view(21)
Strange smell in room(21)
Tasty restaurant(13)
Perfect for kids(7)
Negative reviews(45)
Guest User
Standard Single Room
Stayed in 2023년 9월
Solo travelers
10 review
4.0/5
Very Good
Posted on 2023년9월13일
A small room with relatively older amenity. Overall is ok.
Solo_Leo
2-bed Room
Stayed in 2023년 5월
Business travelers
97 review
4.0/5
Very Good
Posted on 2023년6월10일
okay for the price. right across from he river.
Response from Property: Thank you very much for choosing to stay at a Vienna hotel. Thank you for taking the time to evaluate our service, hygiene, and living environment. The hotel always upholds a gentlemanly taste and a gentlemanly friendliness, creating a comfortable stay experience for every guest. Looking forward to your next visit.
Anonymous User
Executive 2-bed Room
Stayed in 2024년 10월
Family
2 review
5.0/5
Outstanding
Posted on 2024년10월4일
The environment is atmospheric and beautiful. Very close to the river. The sound insulation is a bit poor. Acceptable. The service is pretty great. Parking is free and convenient. A hundred times better than that Zhonglian Hotel. In addition to seeing the broken bridge, Zhonglian has one advantage. From the front desk to the guest rooms to the security, no one has a good service. The service of this hotel is comparable to five stars.
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Response from Property: Dear Customer: Thank you very much for your detailed review! We are pleased to be favored by our hotel's atmospheric and aesthetic environment, convenient riverside location, free and convenient parking and excellent service. During the Golden Week large passenger flow inevitably some noise also thank you for your understanding and understanding, we will attach great importance to and improve as soon as possible, striving to bring you a more perfect stay experience. At the same time, it is an honor to receive your praise of our service as comparable to a five-star hotel, and we will continue to maintain this passion and professionalism. Thank you also for your contrasting feedback, we will continue to work hard, keep surpassing, and look forward to your next visit. I wish you a happy life and all the best!
Guest User
Standard Single Room
Stayed in 2023년 11월
Couples
1 review
5.0/5
Outstanding
Posted on 2023년11월6일
The front desk service is attentive and enthusiastically recommends nearby food. The transportation is convenient and not far from the high-speed rail station. It is close to the broken bridge of the Yalu River. The night view on the riverside is beautiful, there are many people and the surrounding environment is good. It has its own parking lot and you can park for free.
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Response from Property: I am very happy to see your review Xiaowei. We are honored that our service has received such high praise from you. We will continue to serve our guests with this enthusiasm and sincerity. Comparing our hearts with our hearts, we use our love, sincerity and carefulness to exchange for your comfort, peace of mind and peace of mind. Vienna Collective employees look forward to your next visit!
Guest User
Panoramic Twin Room
Stayed in 2023년 10월
Travel with friends
2 review
5.0/5
Outstanding
Posted on 2023년10월12일
The location is great and the restaurant in the hotel is delicious.
Hygiene: clean and hygienic
Facilities: fully equipped
Service: Very satisfied
Opened for the Yalu River, I chose this riverside hotel. You can directly see the Yalu River. The scenery is great!
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Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
2-bed Room
Stayed in 2023년 10월
Family
2 review
1.7/5
Posted on 2023년10월2일
The hygiene is extremely poor, the bathroom smells very bad, the carpet is dirty, and the room costs nearly 1,000 yuan, not including breakfast. Staying in so many hotels, I feel that the price/performance ratio is extremely low. It is recommended not to take advantage of it.
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Response from Property: Dear guest, thank you very much for your stay and leaving your valuable comments. All the hotel staff sincerely apologize for not meeting your expectations. The hotel management has reviewed your comments and will continue to improve our hygiene. If you have any questions about your stay, please contact our front desk. Our hotel has made rectifications for the questions you raised. We sincerely invite you to visit our hotel again!
Guest User
Standard Single Room
Stayed in 2023년 7월
Family
2 review
5.0/5
Outstanding
Posted on 2023년7월21일
I didn’t book a river view room, but the guy at the front desk was very nice. He upgraded all 3 of our rooms. Both rooms can see the Yalu River. It’s really great. The children are very happy. The room is clean and tidy, and the service attitude is also very good. The lobby of the hotel is spacious and bright. I recommend it to everyone
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Response from Property: Dear guest, thank you very much for your warm evaluation. We have been committed to serving every customer well and making everyone feel the warmth of home. Looking forward to your visit again, I wish you a happy life!
Zhaozhonghua
Executive 2-bed Room
Stayed in 2023년 7월
Family
13 review
5.0/5
Outstanding
Posted on 2023년7월13일
The newly opened hotel has a good environment, good facilities, good sanitation, and good breakfast and meals. The front desk has arranged VIP services for the Changbai Mountain Scenic Area. It is rare and the overall feeling is very good.
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Response from Property: Thank you for your stay at Vienna Hotel and the 5-star praise. We will continue to maintain high-quality and excellent customer service standards, and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and sincerely look forward to your visit again!
Laonanying
Standard Single Room
Stayed in 2023년 7월
Family
1 review
5.0/5
Outstanding
Posted on 2023년7월12일
The lobby is spacious and bright, and the front desk service is excellent. The room was very clean and the bed was comfortable. It was a satisfying experience. The Yalu River is right next to the hotel. In the evening, the breeze blows along the river, which is very comfortable
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Response from Property: Thank you very much for choosing to stay at Vienna Hotel and sharing your experience! We are committed to providing you with a comfortable and clean stay experience, and we have been working hard! Sincerely look forward to your coming again
Guest User
Standard Single Room
Stayed in 2023년 6월
Solo travelers
1 review
5.0/5
Outstanding
Posted on 2023년6월30일
I booked a standard single room. I can see the river view. The view is very good. I heard from the front desk that the hotel only has executive rooms. The family room can’t see the river at all. The other rooms can see the river. I also went to see the river view room. The price/performance ratio is super high. The river is just downstairs. If you book near the Broken Bridge, the price is too expensive. I think it is clean and hygienic, with warm service, convenient transportation and reasonable price. It is worth choosing
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Response from Property: I am very happy to receive your comments. You were in a hurry and could not show you other room types in the hotel. Family rooms and river view rooms are very busy in mid-July, so you must book in advance. Looking forward to seeing you next time!
Guest User
Standard Double Room
Stayed in 2023년 8월
Couples
4 review
1.5/5
Posted on 2023년8월10일
This hotel is simply terrible. The sanitary conditions are very poor. The bathroom has a peculiar smell and the water from the faucet is yellow. I really don’t dare to use it. Later I used mineral water. The room was very small and the design of the room was poor. I don’t know what to say. There is only one socket in the room, and it’s under the bedside table. I want to charge it by lying on the ground to plug it in. Not to mention the bedding, which is very damp. It must have been cleaned for a long time. The booking page says there is a double bed, but there is only one pillow on it, which the front desk asked for. There is not a single stool in the room. This is the worst hotel I have ever stayed in, and the price is unreasonably high. , if you want to book here, be careful, you will regret it after booking.
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Response from Property: Dear guest: Hello, after receiving your review, Xiaowei is very sorry. The passenger flow is currently large and the hotel is full every day. Please forgive me for any lack of care. You can dial zero on the hotel room phone number to reach the front desk. , if you have any problems during your stay, we will try our best to solve them for you, but we have not received your feedback. It is wrong for you to regret it. The room you booked is a standard king bed room with an area of 18 square meters. Due to the area, we cannot place chairs, but we can add chairs if you need them. As for the charging problem you mentioned, Xiaowei is also a little dizzy. Our charging ports are all at the head of the bed. There is really no use on the ground. Xiaowei is also very sad that you have a bad check-in experience. However, Xiaowei is currently being continuously updated and improved. We will take every suggestion you have seriously and hope that you will have the opportunity to experience it again.
Zhiyoubingmao,
City-view Queen Room
Stayed in 2023년 1월
Couples
1 review
2.7/5
Posted on 2023년4월7일
It doesn't matter if the facilities are old, the sanitation is too dirty. There is hair on the carpet, and curls on the toilet... After taking it, I won't go again.
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Response from Property: First of all, I am very sorry that we cannot bring you 100% perfect service. We very much hope to know about your check-in experience, and hope that we can provide you with better service when you visit next time. wish you a happy life