Xin'andong Hotel Reviews

The hotel was great overall. We would recommend it. The service was impecable: Every time we needed something we would call the front desk and they would answer right away. If we ordered food it would be delivered by a friendly robot directly to our door. There were a couple of cleanliness issues: one was a stain of humidity in the bathroom, and the other was one of the coffee mugs which was improperly cleaned. (Photos below)

Good location from the river walkway to the broken bridge. Also a 15 minute taxi ride to the railway station made it very convenient. Best Western style and Chinese breakfast one could ask for as well as ongoing friendly service. The coffee could be better, but cannot compare it to a coffee shop. Spacious warm rooms made it the perfect place to rest and relax after a busy day (during winter). Will definitely be back if I return to Dandong

This is a pretty nice place to stay. My room had a partial view of N. Korea and a fully stocked mini fridge. The hotel has a Coffee / Tea Lounge, a live seafood restaurant, an awesome hot springs and good breakfast (I prefer my eggs not pre-cooked though.) It's very close to The Old Anton Street, Moon Island and walkable to a Japanese restaurant. Great staff, too. Enjoy your stay!

I liked the cleanliness!

Great hotel! Great view of North Korea if you get a river view room! Very happy with my stay.

First of all, the room service is very good! The location is very good, you can see the river! It can be seen that the facilities were very high-end in the past. However, I really want to ask: Did we renovate it in 2019? I definitely decided on this! Decoration style + rickety cabinet doors, mottled mirrors, dust on the corners... I'm not satisfied, and the most important thing is that my children are very dissatisfied. It's the most failed hotel in Dandong! It’s understandable that there are many people at breakfast and it’s a holiday, but shouldn’t we delay the meal time a little or increase the number of dining tables and chairs? When I finished eating, there were six tables left. I drank the last sip of milk and the waiter removed the cup. I finished the last dumpling and the waiter removed the bowl. I took the last bite of the food and the waiter removed the plate...

Enjoy the panoramic view of the Yalu River and the North Korean border. The room is 5 stars clean and the service is good? It's just that the hotel parking lot is messy and it's not easy to park during the day.

The room size is large. A hot spring bath is also provided. The hot spring is good, the male hot spring is on the top floor and outside, you can see the broken bridge.

Bad review: The equipment is worn out and cannot be used normally: the shower sprayed in all directions when it was raining and could not be flushed normally. The exhaust fan in the bathroom was broken and could not be used normally. The mattress collapsed, so the store made do with two quilts spread on the bed.

The hotel's hygiene is extremely poor, it smells unclean, the bedding is smelly, and the air conditioning is not good. I don't know how to rate this five-star rating. It's a pity that such a good location is good. The service attitude of the hotel front desk is good. During this trip to Liaodong, I felt the epidemic. It has had a huge impact on the hotel industry. The maintenance and sanitation of many hotels cannot meet the cleanliness and tidiness standards, and only a few have good air conditioning. Before the epidemic, these problems did not occur in the Northeast.

The facilities are old. There is nothing in the room that is not broken. The toilet base is leaking. There are also very few sockets. The carpet is dirty. The pillow smells very strong! ! ! Overall it sucks! The only thing I can see is that the attitude of the front desk is pretty good.

Although they paid 100 million yuan to upgrade my room type, there are still many areas that the hotel needs to improve. One is the service, the other is the hygiene. In order to fix the circuit problem in a room, they randomly turned off the power at night, and the lights, TV and all the electrical appliances in the room automatically started repeatedly. I thought it was **. Not recommended!

The garden view room I booked was upgraded to a river view room. The service and breakfast are very good.

Service: good service attitude Environment: good environment Hygiene: good hygiene full facilities