Guest User
July 27, 2024
This is my first time giving a negative review to someone! Everyone, avoid the trap! Before checking in, I searched for it on Ctrip and was attracted by the river view room. I wanted to see the room in the store before placing an order. When I got to the front desk, the quote was more expensive than Ctrip's. We said the price was different and we booked online after checking the room. But after checking the room, Ctrip had no room. The river view double bed and river view parent-child rooms we inquired about are no longer available, but the shady side rooms are available! In fact, the front desk operates behind the scenes and wants to raise the price. Why? Because there was no room available, the front desk immediately told them that they could book these two types of rooms. There were still rooms, but a room was more than 100 more expensive than Ctrip. We said this was not cost-effective. The front desk said that a breakfast in their hotel was only 138. They definitely provide breakfast. I was so angry. ****Have you ever eaten the buffet breakfast at 138? Just open your mouth and say it? What specifications do you have? The *** in white clothes also urged the general to say that we are not short of that little money. If we are not short of money, we can't let you just throw money away to you for free, right? The next day's breakfast was just a few boiled vegetables that were hard to swallow! Moreover, the front desk staff in particular keeps complaining about their work, which makes them lose face. No matter what you do, you bring your emotions to the customers. Your quality is poor! Because parking is inconvenient and there is no parking space at the door, it is super difficult to park! It was easy to be stopped by the security guard on a heavy rainy day, so we checked in and thought we could spend the night. However, the hotel was dirty and messy. Singers, mahjong players, and the sound of engines! From time to time, when I pass by the lobby, I see the front desk quarreling with the guests, and the waiters quarreling with the guests! The facilities were old and smelly, the sheets were stained with blood and the floor smelled of urine. I insisted on checking out early the next day after one night, and had to wait for the house inspection to refund the deposit just like more than ten years ago! We have stayed in many hotels during our travels and have never seen such poor service and want to rip people off. It is so disgusting and embarrassing to Dandong!
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