Guest User
October 17, 2023
1: After checking into the room, I found that the bed sheets and duvet covers had not been cleaned. There were footprints on the bed sheets and duvet covers from the previous guest. I contacted the hotel and they changed them in time.
2: When it was time to check in, I told the girl who greeted us to park the car that we would leave early the next day and park behind their hotel car so that it would not delay our trip. The young lady didn't listen to us and strongly asked us to park where he directed us.
3: When we left the next morning, our car was in the innermost position. Two cars were blocked behind the car. We asked the hotel to contact the guest. We contacted the guest, but the owner of the car still didn’t come. We told the hotel about the car in the outermost position. However, don't call them the next day, and the hotel didn't take any plan to let us coordinate the parking location. The hotel front desk staff kept giving me the car key and asking me to drive other guests' cars, move the car out, and then drive I have to park other guests' cars with my own car!
4: We waited for about 40 minutes. Finally, the hotel owner came. At the same time, other guests also came down and needed to move their cars. The boss ignored the order and our waiting time and directly moved others first, allowing us to move. The person who waited for dozens of minutes waited again and was cruel to us! Extremely bad attitude.
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