Guest User
October 4, 2024
Facilities: The overall appearance of the hotel is very good, with local characteristics. The restaurant inside is also large, the rooms are also large, and the standard room also has two 1.5-meter large beds. However, the door to the balcony from the room was broken and could not be locked.
Hygiene: I have to complain about it. 1. The first thing I entered into the room was the lighting problem, which was very dim. The quilt on the bed was not as straight as other hotels I stayed in. It was just like the ones I made at home, which was unprofessional; 2. Hygiene The bathroom is very mottled, not the kind of historical traces that cannot be washed away, but the details of not being cleaned properly. The most important thing is that there are water stains in the toothbrush cup and traces of dried toothpaste, which is unacceptable; 3. The disposable items provided The shampoo, shower gel, and conditioner used for washing are all expired, and they will expire on April 28, 2024...
Service: It can be understood that there is no service. 1. When you check in, you carry your luggage to the front desk. When you need to look at your mobile phone and eat, you just answer whatever you ask. You don’t feel at home; 2. When you ask to change the toothbrush cup, it takes 15 minutes. Only after it passed did someone respond. Instead of apologizing and providing a better solution, they told me that because it was a problem in ******* areas, the water quality was too hard and could not be washed off... 3. When I left, I still There was no apology or explanation for what happened yesterday on the room card, nor was anyone saying that they would welcome you back next time. You should just take your luggage and leave. I think this service does not match the pricing of this hotel at all.
Environment: Finally, there are still very good places. 1. The breakfast is great and rich. 2. The room is large. 3. The hotel has a great view, both in the room and the landscape area at the hotel entrance.
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