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Top rated hotels in Dallas

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Dallas Marriott Downtown
4.3/5104 Reviews
Dallas City Center
I thoroughly enjoy my stay when at the Marriott downtown. I would wish the valet parking service could be swifter as I had to wait about 20 minutes for my car to arrive even after calling for it to be pulled before checking out of the hotel. Other than this, my stay was as good as it has been in the past
Sonder at Commerce
3.9/586 Reviews
Dallas City Center
I arrived after having travelled a long distance. I was greeted by the front desk lady, and I then proceeded to access my apartment. I unpacked my items and tried to connect to the Wi-Fi using the instructions, I also tried to adjust the air conditioning to make the room slightly cooler as it was warm and not blowing cool air - this did not work. I could also not connect to the Wi-Fi therefore I could not use the television. (The television required I connect to the wifi to use the chromecast, to watch anything at all). I messaged the front desk lady and she came upstairs and tried to fix the air conditioning (without much of an apology). She also advised me to connect to the Wi-Fi of a neighboring apartment. However I later discovered this meant the tv still would not work. She could not get the air con to cool down it was around 8:00 PM by this time, and I had not eaten any food since travelling, and as Sonder do not have any food in the kitchen for new guests she vaguely told me that she would get an engineer to come and have a look at it but said she did not know when this would be. Obviously I did not want to leave the apartment because an engineer may need to come and look at the air con so this was difficult - because she was extremely vague and said she 'didn't know' when the engineer was coming. At no point did she apologize profusely and clearly say that's fine you can leave the apartment, they will access anyway. I did go out in the end and no-one came to fix it. The next the next morning I reached out to Sonder on the app directly to ask what the situation was and when the engineer was coming? As I still did not have Wi-Fi or television and I was still unable make my apartment cooler. I had not slept very well that night because the room was not cool. Once I messaged on the app she appeared quickly, so I assume it is her management team that I reach when I message on the app? She later during the trip told me not to 'chime in on the app' if I have requests!! She then came back to my room and told me that I was moving rooms. Again no apology. She did not offer a bell boy or any assistance for all of my bags - bearing in mind all of the items I'd unpacked. She just told me where the room was an that she left the door open and that was all. I was obviously very tired by this point as I hadn't slept well and I had no apology. Disgusting service. Once I accessed my new apartment, the view through the windows of the apartment and saw that I was overlooking the swimming pool. (To my knowledge and from what I had researched I understood this was the 'Waterproof Dallas rooftop pool' which hosts late night DJ events from Thursday to Sunday every week.) To be honest looking back now I realise it was the community pool on the 4th floor which I was overlooking which is very quiet however I was very tired and I did not know this, so I messaged Sonder saying that I did not want to be in a room which overlooked a loud party pool, and obviousl
AC Hotel Dallas Downtown
4.1/5101 Reviews
Dallas City Center
The hotel is very nice, right in the center of the city, only ten minutes walk from Kennedy Square, bus station, Big Eye and museum! Moreover, the front desk and service ecology are very good, and the sanitation is first-class. Although Ctrip gives it a three-star rating, it is a four-star high-level hotel!
The Highland Dallas, Curio Collection by Hilton
4.2/5102 Reviews
Hi Ryan, We were in room 702 for 6 nights. We encountered many problems mostly with room maintenance, street noise and housekeeping. We requested daily room cleaning and it was very poor or non existent until last night when we actually had a decent room cleaning and closer to what was expected. There was something spilt all over the door entrance into the bedroom the entire stay and never cleaned. One day housekeeping came but didn’t leave coffee or towels. On 2 mornings during the 6 nights the alarm went off at 6:00 am. This was not the first night or 2 nights in a row. My guess is an unhappy housekeeper deliberately did it. I reported several room problems a couple times but they were never addressed. The entrance door rubbed and made a lot of noise. We also had to pull it to make sure it locked when we left. The door to the refrigerator is falling off and rubbing, the Airconditioner blows to much in the living area and not much in the bedroom making it hard to sleep in one room while the other person is watching tv in the living area as it’s to hot. The shower door hits at the top and feels like it could break. The drapery pull rod came off the 2nd night and never fixed. The room is also very dark and needs updating. Customers should be told of the highway noise, it makes it very difficult to sleep.
Residence Inn Dallas Downtown
4.5/5107 Reviews
Dallas City Center
Very good 👍, the location is very good, the room is big enough and clean and tidy! Next time I have the opportunity to continue booking, the facilities are complete, the service is warm, the parking lot next to the hotel is very convenient, and the charge is reasonable for 8 hours per 12 hours.
La Quinta Inn & Suites by Wyndham Dallas/Fairpark
3.8/575 Reviews
Great customer service, Didnt like downstairs but clerk changed rooms with no problem the special request was not listed on our resevation at the hotel. Food was good.

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