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Hampton Inn & Suites Dallas - Central Expy / North Park Area
4.2/5102 Reviews
All are good, the front desk staff is very friendly, but the room window is dead. It is estimated that in order to change the air, the bathroom ventilation fan has no switch, and it keeps ringing.
Extended Stay America Suites - Dallas - Greenville Avenue
3.1/588 Reviews
Park Central
Honestly I can say that Kendrick is the best person for this job. He is understanding and goes above and beyond to do his job and always makes sure that we were well taken care of, while we are here waiting to get into our new apartment. And also the gentleman that works mornings there from 8 to 3. They always made sure our stay was enjoyable. I would recommend staying here bc those two go beyond to make sure their guests are always happy. I would give those two 100 stars if I could. **Lisa**
Holiday Inn Express & Suites Dallas Park Central Northeast
4.1/563 Reviews
Park Central
We booked this last minute through Expedia.com after our flight was delayed getting in to Dallas. The booking went very easy. We arrived about 10pm on a Friday night. The first thing we saw when entering was the blatant show of an armored security guard at the desk was a bit disconcerting. It portrayed fear for the safety of the guests instead of insuring it as he was quite imposing and intruded into personal space. Otherwise, check-in was very quick and the clerk directed us to our room. Upon looking around the property seemed to be in need of some TLC, but it was not in a poor state. We were tired, so we went on to our room. The room itself was on the 4th floor, right off the elevator. It was spartan, but appeared clean. There was a seating area with a tiny kitchenette-style area and a small LCD TV. The TV ”Guide” channel also did not display any data, so we had to resort to channel surfing. The batteries in the remote were very low, so it was difficult to change channels. Upon entering the bedroom, we encountered a king-sized bed which barely fit in the space. There was only one outlet next to the bed which worked, and one of the reading lights was non-functional. We inspected the linens and found them clean and the pillows did not immediately crush. Upon looking at the window, we had a great view of the side of an event center. And the lock on the window which was supposed to keep it secure had been broken off (part of it was laying in the window sill). Moving to the bathroom, we found a nice sized bathroom with a huge Jacuzzi tub. My girlfriend set about to fill it and take a bath. It took quite a long time to do so as the water pressure was not good. Also, the temperature of the water was either ice-cold or scalding hot. There seemed no way to get it to be even a bit ”warm”. The sink was cracked, but did not seem to leak. The exhaust fan ran, but did nothing to clear steam from the room. We slept well in spite of the sirens along the streets and then went down to try the breakfast. It was very typical of this chain and included the typical cereals, powdered eggs, bacon, turkey sausage, and pre-made biscuits with canned gravy. Nothing special, but about what I would expect. Checkout was easy, as we had paid via Expedia. Some things I learned the day after, though, were a bit alarming. So, some advice to the hotel: When checking in, it would be nice for the front-desk clerk to inform the guest that they will be automatically enrolled in the IGH rewards program. It would also be nice if they informed the guest that there will be an additional charge to their credit card ”as a deposit” before the charge occurs. While this was supposed to have been reversed at checkout, it has not yet been reversed at my bank. These two things indicate poor business practices. Overall, it was about average for what I have come to expect from a Holiday Inn Express anywhere in the country. So, 3 stars.
Sonesta Simply Suites Dallas Richardson
3.7/599 Reviews
Park Central
We booked and paid for a bigger room (2 queens and pull out couch) because we have 4 kids on our trip for a wedding. Wanted to check in an hour earlier because we were passing thru and easier than at 10pm at night after a wedding. Were told on the phone that it would cost us $25 additional to check in early, so we declined. Checked in at 10 pm that night after the wedding to be told that just because we paid more for that room does not guarantee that we are in that room. They only had a king room with a pull out couch that would not accomodate 4 kids! The 2 ladies at the front desk were of no help, not even offering a dditional pillows or blankets. When asked if any of the other Sonesta's in the area (there were three!) had any rooms to accomodate, they insisted that they just ”thought” there was nothing available not even bothering to check. Worst customer service and they didn't care at all! This is my first and last time I will ever stay at a Sonesta and I will tell all my friends to never stay here!!!
Alexis Hotel & Banquets Dallas Park Central Galleria
3.6/5105 Reviews
Park Central
Convenient location, high speed, quiet in the middle of the road, facilities are new, clean, and now may still have decoration. On the side is the best burger in n out.
Extended Stay America Suites - Dallas - Coit Road
3.3/515 Reviews
Park Central
I’m a guest in this horrible hotel n have my friend in another room who I referred her to this hotel n who is with a kid. I feel bad for their suffer. In addition to many issues with the brand n service at this place which I mentioned to their management, we are struggling with power outage, no water at all, no heated water when we had it earlier, no WiFi. The front disk are not helpful or friendly n usually don’t pick up the phones, or their phones are not working. They close at night n there is no way u can get help. I received a text from the service provider to report any power outage more than an hour, which is not the case here. We’ve been getting the warmth in our cars n charging our phones to survive. Looking for bottled water from the grocery stores to use it for washing in the hotel room. I see other guests suffer too unable to unlock the doors n feeling cold when no one is there to help. I approached the front disk many times but they have no emergency plans or answers.. it’s not a place that u can get your basic needs in a trip for the money you pay.. or a place that you can shelter at n find warmth or water..

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