Hotels in Dallas City Center, Dallas

Everything was fantastic. I guess it is always good to mention something that could be helpful. In this case it will be the annoying 6 digit plus # code every time you enter the building, use a lift (you must take two to get to the room but only one needs the code) and enter your room. So many times the code just does not connect properly and it got frustrating at time with up to 6 times to enter the room one time. I am sure they can find a better solution for future travellers (even 5 digits).

The Dallas Ritz-Carlton stands out for its top tier location and professional staff that treat you like a king. I was upgraded to a corner suite and it was grand with windows in two sides. Needed help with printing some documents and the staff helped me without any hesitation. I would stay here again when I return to Dallas.

Except for the overall price increase during the concert, everything else is pretty good.

Everyone was very friendly and helpful from the time you pulled into the valet parking lot until the day we checked out. Great experience! Would highly recommend this hotel.

Looking at Ctrip's online reviews, I booked a room for two nights. The first impression when I came to the hotel was very good. The waiter at the door was divided into two parts. The service was very professional and enthusiastic. The waiter entered the room and put it in the room. The facilities of the hotel are introduced carefully. It is very warm. The hotel has seven restaurants. We had an American dinner at the hotel that night. The quality of the service and dishes was perfect. The Japanese food at noon the next day was also very exquisite. There are also many surrounding attractions. It is also very convenient. I will definitely stay here next time I come to Dallas. I highly recommend it to everyone.

Good location at reasonable price. Rooms clean. The only issue I had was with the plugs. I had to charge my phone in the bathroom. And the fridge was missing. People at reception were very nice and accommodating

Loved everything. Friendly staff, very clean and good location. Going to Dallas again will definitely stay in Sheraton Dallas :)

Convenient location for shopping, safe, good environment, good service and hygiene

The hotel is very conveniently located near the Union Tower and Union Station. From the airport, you can take the orange light rail line to West End Station, then transfer to the red line or blue line one stop to Union Station, which is very convenient. There are also quite a few bus routes nearby, making traveling very convenient. There are many important attractions surrounding the hotel, such as the location where Kennedy was shot, the Sixth Floor Museum, the JFK Museum, JFK Plaza, and the Dallas Holocaust and Human Rights Museum. A Greyhound station is also nearby. However, if you want to take the Flix bus, you need to take a bus or light rail to Deep Ellum. In addition, the hotel is a little far from restaurants and convenience stores, so it is recommended to plan meals in advance. The room has a very wide view, with a beautiful view of Central Station and the Reunion Tower. The entrance to the hotel is a bit hidden, located on the side facing away from the central station. It may take some time to find it when you first visit. The air conditioning system in the room works well and makes the entire environment very comfortable. The softness of the mattress is also very moderate, providing me with a good sleeping experience.

The front desk is very welcoming, and the check-in may soon come due to the epidemic and non-peak season. The base of the room is very spacious, but obviously has a sense of age: the sanitation is slightly unsatisfactory. The biggest criticism may be the surrounding environment. I feel like I'm in a homeless distribution center and I'm very careful when I go out at night.