Top 5-Star Hotels in Dallas

Checked in on Friday 6/3 for a wedding and checked out Sunday 6/5. The lobby, bar, and banquet rooms were all very nice. Hotel staff was very friendly, cordial, and helpful. Room was clean and comfortable. Pool was great! Service at the wedding was top notch. The shower was severely lacking in water pressure, to the point where I felt like I was in a public gym, but I had no issue overlooking this. However, my overall very positive experience was greatly reduced with all 3 of my interactions with the onsite Valet. First encounter: Checking in, the wait for valet service was 25 min. Would have parked myself but there was no clear instructions on how to do so. Valet attendants showed no hustle (a lot of confusion, standing around, yelling, overall chaos) and then I even witnessed an attendant driving a $100K BMW bump into a parked pick up. This left me very unsettled leaving my car in their care. Nevertheless I did. 2) I called to have my car brought around Sat morning so I could retrieve an item I had left in the car. Attendant was somewhat rude and dismissive on the phone as well as in person. 3) After checking out, the valet process was, once again, pure chaos. I understand this is somewhat to be expected at 11AM on a Sunday. But again, there seemed to be no organization, no system, and just general disfunction with little care for the guest experience. Then, I witnessed an enraged guest screaming profanities because his car had been badly damaged while in the care of the valet service. There was easily $1,000 worth of body damage to his car. Finally after 30 min of waiting, my car was retrieved. No remorse or apology for the wait or overall experience. In general, very nice hotel and stay that was severely diminished by the valet experience. Bottom line, if you're going to force driving guests to pay $36 per night for a valet service, it needs to be far more efficient, friendly, and people need to feel comfortable leaving their vehicles.

The location is good, the service is great, the restaurant is very good, parking is convenient, suitable for leisure or business, everything is the best arrangement, you can live more, this is possible

Located in Dallas (Downtown Dallas), The Joule is within a 15-minute walk of Kay Bailey Hutchison Convention Center and Dallas Museum of Art. This luxury hotel is 0.5 mi (0.9 km) from Dallas World Aquarium and 0.6 mi (1 km) from Sixth Floor Museum.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the complimentary shuttle, which operates within 3 miles.Enjoy American cuisine at CBD Provisions, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.Featured amenities include complimentary wired internet access, a computer station, and express check-out. Planning an event in Dallas? This hotel has 13999 square feet (1301 square meters) of space consisting of conference space and 4 meeting rooms.Make yourself at home in one of the 160 air-conditioned rooms featuring iPads and iPod docking stations. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 47-inch LED televisions with cable programming provide entertainment. Private bathrooms have designer toiletries and hair dryers.

I think it's very convenient to walk around the city. It was nice to have mineral water. I would like to stay again.

I really enjoyed my time here. I booked this stay to have some alone time with myself since I am always so busy. The Director, Sony (spellcheck), was so helpful and accommodating. He’s the best of the best. I will be returning! The place is STUNNING!. The bed is most comfortable bed I’ve ever slept in. The breakfast was awesome too!

I love this hotel so much and always enjoy my stays here! From the moment I stepped out of my car until I stepped back in, the staff made me feel like a Ritz Carlton should make one feel pampered and cared for! The little touches, such as the guacamologist in the lobby to the world's best shot of margarita this side of the Pecos, you are transported when you enter the lobby and acknowledged by your name by everyone, as it should be. My luggage and the valet were waiting at my door when I stepped off the elevator, and my Titanium status had earned me an upgrade to a fabulous Junior Suite. On the table in the living area was a welcome note with my handwritten name on it and a box of artisan truffles to enjoy as I settled in. This was the evening of an unfortunate power outage in the hotel, but the staff did not miss a beat. The generators kicked on to keep the common areas lit, and an elevator worked for guest use, so we weren't stuck in our rooms. The Ritz Carlton Club was still operational, and the staff laid out beautiful dinner and dessert buffets by lantern light. It was almost a shame that the lights did come back on just over an hour later; it had been that enjoyable. My mobile key wouldn't open the gym door the following day, so I called downstairs as the app prompted me to ask if it could be reset remotely. The desk clerk said not to worry, she would come to me and was there with a new key within two minutes! The gym was excellent, with so many machines and spaces for everything, including a semi-private area for yoga/pilates. Breakfast was great; I especially loved the fresh-pressed juice options. I had mentioned my love of the oatmeal at check-in, and the next day, the chef emailed me the recipe! I wish all Ritz Carltons offered this level of service and excellence, but until they do, I'll continue to proclaim the Dallas location as the best in the country!

Save your money, this is really poor value for the price. Stood in line for nearly 15 minutes to check in— it appears there’s only one person handling all concierge, check in and guest relations duties. Rooms do not have coffeemakers or coffee. I was told they were taken out during the pandemic. But there aren’t any other complimentary alternatives and honestly I’m not really buying the hygiene explanation given that there aren’t any mask or distancing rules or other visible Covid safety measure being taken otherwise that I can see. Wi-Fi is also not complimentary which was not stated upfront so I was left scrambling trying to figure out how to get online right before a work video conference. The in-room phone was not functional; regardless of which button I pressed, I got a busy signal. So ended up having to look up the number on my phone— nothing else in the room provided contact info for the front desk— and being placed on a lengthy hold. When I expressed surprise about the charge for Wi-Fi the response was that this is common among luxury properties which felt dismissive and also not borne out by experience— I travel extensively at this class of hotel and at the very least they let you know in advance what the Wi-Fi situation is. Really disappointed with this experience.

Overall we enjoyed our stay. A few things made it not a 5 star. The breakfast was just average - cold toast and hash browns - felt rushed to eat. Housekeeping took away 1 robe and never replaced it. Few other slight issues with room service. Never received turndown 2nd night after retuning to room at 7:50 pm. Had to then ask for ice. Bathroom sink area is very tight and rugs keep “catching” on the door. Highlights were Mary at concierge desk, Jonathan the driver, and the “hotel” cat.

This is the first time I've heard of this hotel and it's my first time bundling with it, but it turns out that it's a hotel built by Hyatt. True to Hyatt's reputation, it is a luxury hotel.

Located in Dallas (Lower Greenville), Casa Duro is within a 10-minute drive of Fair Park and Dallas World Aquarium. This luxury villa is 3.9 mi (6.2 km) from Cotton Bowl and 4.1 mi (6.6 km) from Dallas Arboretum and Botanical Garden.Local cuisine breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.Free self parking is available onsite.Make yourself at home in one of the 3 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. 65-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and separate sitting areas.