To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(109)
Positive reviews(7)
Reviews with photos/video(4)
Negative reviews(2)
Fabiola
Traditional King Room
Stayed in Oct 2021
Family
2 review
4.5/5
Great
Posted on Jan 5, 2022
The hotel was in the heart of downtown, easily assessable to tons of cafe’s, restaurants, and stores. The skyline view was beautiful. The rooms were clean and extraordinary.
Williams
Traditional Two Queen Room
Stayed in Aug 2021
Travel with friends
1 review
4.7/5
Amazing
Posted on Dec 31, 2021
The Westin staff was friendly and informative. I really recommend the creole restaurant located below the lobby. Perfect location to travel to Deep Ellum.
Guest User
Traditional Two Queen Room
Stayed in Sep 2024
Business travelers
50 review
5.0/5
Outstanding
Posted on Oct 9, 2024
Very good hotel, the front desk is very patient, the reception is very warm, very close to the exhibition hall, the location is very good, there are restaurants and coffee shops around, there are several attractions around, I will choose it next time!
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Guest User
Traditional Two Queen Room
Stayed in Sep 2024
Business travelers
1 review
2.5/5
Posted on Oct 7, 2024
The hotel is located in downtown, but the service is really bad. The front desk refused to admit the repeated deductions. I have communicated with the hotel and have not received a reply. I had to ask Ctrip to intervene. I have been abroad many times, and this is the first time I have encountered such unreasonable things from Marriot
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Guest User
Junior Two Queen Suite
Stayed in Apr 2024
Business travelers
6 review
1.5/5
Posted on May 6, 2024
Take my advice, don't choose this place.
Although it is downtown and close to many attractions, there are so many homeless people chasing and scolding people that we dare not walk to the attractions.
The hotel is very old, the room is smelly, the quilt is pilling, and people are allergic.
The light is dim.
If it weren't for the children's competition, I really wouldn't consider staying here.
If I come next year, I will definitely change to the area near Highland Park
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Yuliule
Deluxe King Room
Stayed in Jun 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Jul 28, 2024
Very convenient, everything is nearby, first choice in downtown.
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Stephen
Traditional King Room
Stayed in Feb 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 27, 2024
Service is very good
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baitair
Traditional King Room
Stayed in Dec 2022
Business travelers
28 review
5.0/5
Outstanding
Posted on Feb 23, 2023
Right in the city center, the location is superb, walking to the surrounding attractions