The Ritz-Carlton, Dallas

The Dallas Ritz-Carlton stands out for its top tier location and professional staff that treat you like a king. I was upgraded to a corner suite and it was grand with windows in two sides. Needed help with printing some documents and the staff helped me without any hesitation. I would stay here again when I return to Dallas.

It was nice to find out that I was upgraded to a jr suite. The place is huge for one person and I'm only staying for one night, but I'm grateful for the upgrade. That said, the place has lots of older furniture but everything was kept clean and everything is tidy - top notch. There's even turn down with chocolate. All the staff are kind and professional. They don't just check you in, they do carry on a conversation to make your experience more comfortable. Appreciate the offer of water while checking in. As a Bonvoy member, they even offer couple pastry at the restaurant in the morning. That was helpful in my rush to my meeting in the morning.

I spent a week here it was lovely staff where very kind and helpful it is quite central witch is useful not the nicest place Ive stayed put I do strongly recommend for couples………………………………………………………………………………………………. ………………………………………….….

When visiting Dallas, this is our new go to hotel. The Ritz does an exceptional job of anticipating what the guest needs, versus waiting to be asked. Aracely at check in made me feel welcome, saw my notes asking for a high floor and immediately assigned us to a corner room on the highest floor. Courtney in the bar was so attentive and did not miss a beat. David drove us to/from our place for dinner (complimentary hotel service) and was so pleasant. The little extras (bottles of water, cookies, great smellies) all made our visit so memorable.

I had a nice stay at the Ritz in Dallas. It is an older hotel that was formerly a Four Seasons. They did an extensive renovation recently. My room was spacious. I had a corner king room with a nice balcony. The room wasn’t as clean as I would expect for a Ritz, but wasn’t dirty. The toilet hadn’t been replaced and didn’t work as well as a new one would. Also the sink had a big crack in it. A couple of the power outlets in the room didn’t function. Not what you would expect from a five star property. The star was professional and helpful. The gym is very large and well equipped. All in, I had a nice stay but would not say this property is a 5 star hotel.