Guest User
August 12, 2023
I rarely write reviews for hotels. I have always trusted the Ctrip platform. Indeed, I have almost never had any bad reviews during my many stays over the years. I always give good reviews by default. But this time I must talk about the pitfalls of Zhongshan Hotel, so as to avoid surprises for all friends who come to Dalian from other places. It looks quite open from the outside, but as soon as you enter, you smell a musty smell mixed with fishy smell. Except for the bathroom, there are no big lights in the entire room (as evidenced by the video). Once the sun goes down, it's almost completely dark. There were stains on the bed that were visible to the naked eye. Fortunately, we had brought disposable utensils, otherwise we would not be able to sleep peacefully at night. The walls, windows, and dirt everywhere have not been cleaned for who knows how long. The room service is useless, no one will come to clean the room without calling and asking for help. As one of the hotel's selling points, the robot is in vain. It often says that luggage is blocked in the way and cannot come in. Obviously when Ctrip placed the order, we agreed that we could check out at 2pm on the last day, but after 11pm, the front desk couldn't wait to call us to urge us to leave. If it weren't for us and Ctrip's feedback, we would have been kicked away without any explanation. In the end, Ctrip took on everything, coordinated and provided a certain amount of compensation.
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