Guest User
October 6, 2024
The environment and sanitation are OK, but the service is really hard to describe. When traveling, I usually choose Marriott or Accor hotels. This is the first time I choose this brand. I don't know if it's because of the brand or the management. I feel that Wyndham is particularly stingy. I booked four rooms for two consecutive nights at 888 per night. The free mini bar has the beverage brand listed on the platform and it is acceptable to change it to Tong level, but on the second night, after communicating with the front desk twice before giving it, it was found that it was replaced with six worthless drinks, which made people feel uncomfortable because the beverages and drinking water were not provided. Children's breakfast is half price, and they pay quickly, and they have to confirm it again and again. The management is so strict that there is no fare evasion at all. What else can be confirmed? Take-out coffee needs to be applied to the supervisor. The supervisor responded indifferently that the waiter was a temporary help. Although it is an entry-level five-star, it is too loose for itself. In short, it is a very bad check-in experience. It will not be extended during the National Day holiday, and it will not be chosen later.
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