Guest User
August 16, 2023
First of all, the experience before check-in was very bad. The boss was confusing. The hotel was positioned on the Erhai Lake. But after I booked a standard double room, she called me and told me that it was not on the beach but inside. The two places were 15 meters apart on foot. minute. In the end, we found out that it was not the same place, and the boss asked us to increase the price to book a house by the sea (same link location, different room types). I just want to ask a question. It is obviously a B&B that deceives consumers and uses a seaside address to trick us into booking a room. Then we are asked to upgrade our room type to a seaside B&B. We foolishly changed the room, but it turned out that the only window in the seaside room was the courtyard, not the seaside at all! (Please carefully consider the integrity of the boss) Secondly, the boss is ***, he is not there, he rented a local house and converted it into a B&B, and he is not managing it there. The landlord is managing it, which is most acceptable to me. The unfortunate thing is that the landlord's family all live in the B&B, and the elderly and children are noisy at night. Secondly, the landlord is a local ** who couldn't bear to leave here or there. We stayed for three nights and didn't change anything. They didn't give us any disposable items and only gave us two bottles of water every day. The landlord is okay, but he is really not suitable for running a B&B. The price of the room is so expensive, and it costs a lot to replace disposable utensils with new ones every day, which makes the guest experience very bad. Overall, I feel that the boss is smart and ***, and the landlord is nice but not generous. There is a feeling of embarrassment about spending money and being dependent on others. The new B&B on the beach has okay facilities, but the experience is terrible! (In addition, after the room is locked, the outside can still be opened with the room card)
Original TextTranslation provided by Google