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5 star

Dalat Palace Heritage Hotel
4.2/544 Reviews

Dalat Palace Heritage Hotel

Dalat City Center Dalat|1.28km from Nhà phân phối sơn Toàn Lộc
This hotel is more a decoration than a hotel. At first glance you're fascinated. A real old fashioned luxury style hotel with a lovely staff. The rooms are nice, the bathroom is spacious, everything looks so fine. As soon as you are in bed you realize, the beds are also old fashioned. No mattress nowadaws should be so uncomfortable. The whole night you're feel like fighting against falling out of bed. The staff of the hotel is friendly, really friendly but - unfortunately to say - completely incompetent. It's pitiful. It started with a booked airport shuttle service. We confirmed their offer and waited...and waited. Finally we took a taxi (which was in fact cheaper than the offered shuttle by the hotel). Arriving at the hotel we told them, we waited for the shuttle but it did not come and they were so sorry, so sorry, so sorry. They were really nice but it seems they are always overstrained. The forgotten airport shuttle is only an example for all the disability. Speaking English is a real challenge and to understand English is a barrier most of the staff can't overcome. To order something, for instance a beer on the terrace, is a challenge and finally to get the brand you want, simply luck. The breakfast wants to be noble, the quality is poor. That butter should be fresh and not a bit rancid should be self-evident. After a while you realise that complaining makes no sense because they do not understand. At check out we told the staff the fridge (mini bar) did not work properly. He smiled and had it forgotten in the same moment. The hotel calls itself a 5 star hotel, whatever that means from their point of view. The wonderful vintage Citroën in front of the hotel, which you can see on every photo is a good example for the hotel. From the distance it looks great. Coming closer you realise, this poor car is not maintained as is should be. It's a gem but nobody takes care of it. We only can say - do not waste money staying in this hotel. It is an illusion but the reality is a poor one.

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Top rated hotels in Dalat

Searching for hotels near Nhà phân phối sơn Toàn Lộc? Compare room rates and reviews to find your ideal stay.
New Sleep in Dalat Hostel
4.7/513 Reviews
Dalat City Center
Stayed for two days and felt very good, the location is good, not far from the night market, it is very convenient to rent a motorcycle to the attractions, the boss is also very good, any need for help can be, will stay next time
Queen T&T Dalat Hotel
3.9/530 Reviews
Dalat City Center
The room was spacious and clean. The mattress and pillows were comfortable. The room was made up everyday. Love the breakfast. The buffet spread was good, mainly local food, local fruits, baguette, local made strawberry jam and salad bar. Love the different noodles they provided everyday. They were so tasty. The hotel staffs were very attentive and friendly. Location is good. About 10-15mins walk to night market.
Dreams Hotel
4.7/548 Reviews
Dalat City Center
Staying at Dreams Hotel was such a treat! We have been traveling internationally for 7 months and know what to expect at most reasonably priced hotels, but we were blown away by the comfort and service we received at Dreams hotel. Mrs. Jung, the owner, was such a wonderful host and always made sure we had everything we needed and gave us advice on what to see in town. The bed was very comfortable and the room was spacious. The breakfast spread is unbelievable and would be worth the price of a night’s stay by itself; bacon, eggs, bread, and ham with fresh mango, pineapple, banana, watermelon, and even more that I can’t remember. The location is also a very easy 10 min walk to the center of Da Lat. There are plenty of great restaurants and cafes just down the street from Dreams Hotel.
Phuong Tung Hotel
0/50 Reviews
Dalat City Center
Very inconvenient location
The Western Hill Hotel
3.5/53 Reviews
Dalat City Center
I spent three nights at the River Prince in June 2019. The hotel may have once been a elegant and modern, but today seems shabby and decaying. There was a lovely and helpful lady at reception, but nearly everyone else on the hotel staff seemed to just be going through the motions and there was no passion for customer service one usually experiences in other Vietnam hotels. There was nothing special about the breakfast buffet. My hotel room had no air conditioning, which is probably not a problem in the cooler Dalat climate, but the room might be stuffy without opening the windows. My windows were in the front of the hotel. There is a loud bar/club nearby and they party into the wee hours, so light sleepers may want to insist on a room at the rear of the hotel. I'm not a light sleeper so the noise didn't bother me too much, and I really enjoyed the hotel's location otherwise. I liked Dalat, but would probably try another hotel if I visit again.
le house Dalat
4.5/516 Reviews
Dalat City Center
A very clean and beautiful hotel, but the shower did not work in the room, or rather only the top one worked, which is not very convenient Breakfast is delicious, choice of omelette or soup FO The hotel is new, everything is clean

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