HUYNH THI MY NGAN
February 27, 2025
The furniture in the room is old... Damaged, outdated... dirty... The refrigerator is noisy, the bathroom fan is also noisy, can't sleep... lots of hair, dust, the carpet is not changed or washed... the room is not clean, very very dirty and bad... the hot water is broken when taking a shower, sometimes it's hot, sometimes it's cold, changed rooms 3 times... (The cleaning lady has no knowledge of communicating with guests, guests check in and the room is broken, ask the staff to check it again, then the staff tells them to wait to move to another room immediately, but the cleaning lady said the room is not ok, don't let guests come in and trample on it), while being annoyed, sitting and waiting, not doing anything, but when moving the suitcase out, she said that, really speechless. The hotel owner apologized and charged 700 for a night's room because of this inconvenience.... I've been to many hotels and have never seen a hotel that is bad in terms of furniture and cleaning lady.... I advise everyone if anyone intends to come here to think carefully about what the hotel lacks. The public eye was disappointed with the trip... Few people know the way to the hotel by taxi... called the hotel staff to ask for directions 7 times but no one answered... the kettle was covered in paint... there was no air conditioner either.... the price for 1 night was not cheap and not worth the money.... disappointed....
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