Hotel Caktug

We had booked two rooms (4 bed each) to spend one night in this hotel (9-10 June 2023). The conditions of this hotel were extremely poor, with moulds, rust and spider webs everywhere specially the bathroom, dodgy and dangerous electric, hair and dust everywhere, broken and mouldy fridge & air con and last but not least the room doors did not lock from the inside, so you can imagen none of us could sleep for the shock of all this conditions and feeling unsafe. I have all this evidence by my photographs and video. The hotel was advertised as having breakfast, which we were informed the hotel did not have, however given the unsafe state of the rooms in this hotel this was the least of our worries. Also, as we were two families of 4, we booked two 4 bed room, but we were given a 5 bed room and a 3 bed room!? The middle-aged man at the reception could not speak a word of English and was very unhelpful. Our stay at this hotel caused my family great upset and discomfort right at the start of our holiday.