Guest User
July 12, 2025
I will never visit this hotel twice again. I checked into Fusha Hotel on June 27th. At 12:30 in the middle of the night, I wanted to go to the toilet, but the door suddenly wouldn't open. I called the front desk, but no one answered. I went to the front desk to find someone to open the door, but no one was on duty. Is this a hotel? Or is it a four-star hotel listed by Ctrip? A hotel with a price of more than 3,000 yuan has no service staff? ! There was a card with a phone number on the front desk desk, but no one answered the phone when I called it! ! ! I contacted Ctrip, and they helped me contact them for half an hour, but I couldn't get through. I had to get my husband up to find a public place! This is the first time I can't find a staff member when I stay in a hotel, and this is in the desert, and no one cares about any emergency. Where does the hotel put the safety of our customers? How can the fire safety of the hotel be guaranteed? How can we ensure that our consumers should have some service? If you are with the elderly and children, I can't even imagine it!
In the end, the hotel was very tough and didn't think they had done anything wrong. They said they would give me some hotel souvenirs! ! ! I didn't agree. I just want to get our rights and interests together with all consumers! !
Everyone, avoid thunder! If there is no problem, everyone will spend money to buy an Express Pass, but if there is any accident with family members or children, the hotel will not bear any responsibility!!!
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