Guest User
May 29, 2024
The poorest, most rundown Premier inn I have stayed in. Family rooms were tiny, to the point of claustrophobia. The pull out bed for children was so hard, we had to request an extra duvet for my son to lie on. Still he couldn’t get comfortable and tossed and turned all night. There were no extra pillows available (not even the ones that should be in a sealed bag in your room). My husband had to give me his pillow so I had a grand total of 2 pillows, and he used a rolled up towel as his pillow. When I asked at reception why there were no pillows available, they had no reasonable explanation other than the hotel was fully booked. The employees were either very rude and grumpy, or were stood directly in front of the entrance to reception smoking all sorts, so my children had to endure their fumes in order to enter the hotel. There are 2 resident cats who live in the reception (and have their beds behind the check in desk). They wander freely about the foyer and in and out of the hotel. My daughter (who has a phobia of cats) was terrified, and when I raised this with reception, they just shrugged their shoulders. All in all it was not a pleasant stay at all. I would not recommend staying here, if you can avoid it.