Mercure Hotels in Da Nang

Pros: Location – The hotel is in the French Village at Ba Na Hills. It’s a great place to visit, especially in the morning or evening when it’s less crowded. The village has several buildings, and you get private access to the Golden Bridge in the morning. There is also a good kids playground. Cons: 1. Check-in took too long. You first need to check in at the reception at the base of the mountain. We waited about 40 minutes in line — only two receptionists were working. This was on a Sunday. After that, we took the cable car to Ba Na Hills and arrived at 2 PM. There was another line, and we were asked to wait another 20 minutes. 2. The room was too cold. There’s no individual air conditioner — just a central system that blows cold air. We called reception, and a technician came to check the air from the vent (it was 17°C) and said it was normal. We called again, and they brought us an oil heater an hour later. Also, there was no hot water in the room at first. We called reception again, and a technician came to fix it. 3. Restaurant La Taverne (Paris building) was a mess. We ordered a pizza and crepes, but had to wait over 50 minutes. Also tried cheesecake here - fake. Le Table (Marseille building) is a much better option. It’s a bit pricey, but the service is excellent (waited for the same pizza 7-10 minutes).