I stayed at the Hyatt Hotel for three nights and four days. This is a five-star property located beautifully by the beach, offering breathtaking natural surroundings. Despite our stay not being during the summer season and the weather being slightly cloudy, we thoroughly enjoyed our time.
One of the standout experiences was the Sleepy Massage at the spa. It was exceptional—therapists tailored the massage to focus on areas with pain or tension, which was incredibly thoughtful and added great value to our stay.
The hotel’s food offerings were impressive overall. However, there were notable service issues, particularly at the beachside restaurant. The time it took for orders to be delivered was excessively long—30 to 40 minutes for simple items like a smoothie or beer. On one occasion, after waiting 30 minutes for a coffee, we were informed it wasn’t available that day. These delays and miscommunications significantly impacted our experience.
Another area needing improvement is staff communication. While the staff was kind and well-meaning, their English proficiency was insufficient, leading to frequent misunderstandings. This is an important area for a hotel of this caliber to address, especially given its international clientele.
The rooms, at 42–43 square meters, were spacious and adequate. However, some furnishings, such as curtains and chairs, appeared worn and outdated. For a Hyatt property, this was disappointing.
One policy-related issue stood out—staff adhered strictly to hotel rules without considering guest concerns or providing flexible solutions. For instance, instead of prioritizing guest comfort, policies seemed to take precedence, making the experience less relaxing and enjoyable than expected.
Lastly, we dined at Le Petite, the hotel’s animation dining restaurant. While the concept was entertaining, the repetitive nature of the animations, applied universally to all menus, made it feel less engaging. Enhancing this experience with tailored or varied animations could elevate it significantly.
In summary, while the location, massage services, and food quality met expectations, the service delays, outdated furnishings, language barriers, and inflexible policies detracted from the experience. With improvements in these areas, the hotel could offer a truly five-star stay. Overall, I would rate it 3.5 out of 5.
Room was on the ground floor and right next to the beach, so the views were amazing and easily accessible to the beach and pool. We appreciated the notice that there would be some animals, like beetles and mosquitoes. Room could be a bit cleaner, as there were some visible stains on the carpet.
Breakfast was a bit generic but had a bit of everything. Dinner at their restaurant, Madame Son, was amazing and I would recommend to those who want to try contemporary Vietnamese cuisine.
So nice hotel (resort type)
If you want a travel for healing or rest/refresh, this hotel would be nice choice.
Every staff who we met were so kind, gentle and nice.
Breakfast was so delicious, especially omelette and rice noodle was perfect.
Beautiful resort, sunset and view was so nice~~~~~
our family were so satisfied. And Massage &Spa was reallyyyyyyyyyyyyyyy good. their skills shows the level of master.
Highly recommandable.
101 reviews
8.9/10
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NZD 539
per night
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Absolutely beautiful resort!
We loved staying here! The pool is amazing and is even better in real life!
The breakfast was the best we had put of all the 5* resorts we stayed at on our 18 day trip to Da nang. It really is so amazing! You can order your coffee and eggs on the little paper that is provided and this made it so easy. The fresh smoothies in the little glass bottles were so yummy. The supervisor man at breakfast was so lovely and always checked you were happy.
The restaurant right on the beach front, is outstanding. We had the best pizza and pasta there! A++++
We have no complaints about this resort and only wished we had on stayed longer here! We will definitely stay again when we return to Da nang and highly recommend a stay here for anyone!
Melia definitely gives you value for money. The staff definitely made every interaction personable and they catered to our every need. I would definitely recommend this hotel to anyone who is seeking luxury at an affordable rate.
Location: 8.5/10 The hotel is about a 20-30 minutes taxi / grab to Hoi-An or Danang city. However, we know about this before hands, and it is a resort, so we have nothing to complain about.
Service: 8.5/10 – All of the staff members are helpful with a huge smile on their faces.
Room: 10/10 The room size is very spacious and looks very new. One very important thing is that the room is just one step away from the swimming pool and with the beautiful ocean view.
Facilities: 8.5/10 The hotel provides a wide range of facilities, including: a swimming pool with lots of kids' swim equipment and toys, a gym, various classes for kids and adults, and entertainment on the beach.
Overall: 9/10 – Naman Retreat Resort is excellent for staying as a couple or family with kids.
位置: 8.5/10
酒店到會安或峴港市大約需要20-30分鐘的出租車/Grab服務。不過,我們事先已經知道這一點,而且這是一家度假村,所以我們沒有什麼可抱怨的。
服務: 8.5/10
所有工作人員都很樂於助人,面帶微笑。
客房: 10/10
客房空間非常寬敞,看起來很新。最重要的是,客房離游泳池只有一步之遙,還可以欣賞到美麗的海景。
設施: 8.5/10
酒店提供了廣泛的設施,包括:帶有大量兒童游泳裝備和玩具的游泳池、健身房、各種兒童和成人課程,以及海灘娛樂。
總體: 9/10
Naman Retreat度假村非常適合情侶或帶孩子的家庭入住。
Really enjoyed my 4-day stay at the resort. The reception personnel are all very friendly and efficient. There was a very good smelling aroma every time I stepped in the lobby. That really meets the vibes of a relaxation and vacation. Before check-in, I left a note for the resort indicating that this trip is to celebrate the anniversary with my partner, and the resort helped prepare decent deco in the room. Highly recommend to stay at this resort.
We recently stayed at the Koi resorts at Da Nang. We researched and compared the prices, amenities, accessibility etc and zeroed in on this resort. We booked through trip.com and got a good discount of approx 25%, we were a group of 8 adults and 2 kids. The overall experience at the resort was fantastic, the villa quite huge, with awesome pool (common and within the villq) and beautiful location, but let me start with a few negatives:
- while this is advertised as a 4 bedroom villa, it’s more like 3.25 bedrooms. The room downstairs is for just one person, my dad had to get an extra bed to be placed in the living room and slept there.
- For the 2 bedrooms on first floor, there is only one common toilet and bathroom, 4 people using 1 bathroom and toilet is a bit difficult. Would be good if they had done an attached bathroom and toilet for every bedroom (considering the space available is huge).
- When we reached, the aircon was not working, we had raised a complaint and they fixed it later by cleaning up the filters
- The toilets get very smelly as there is no proper ventilation (there’s a fan in the roof) but not good enough to remove the smell. Once again, we complained and they did some fix. Didn’t result in much of change.
- We are vegetarians, so there’s very limited options in the breakfast buffet, but they do oblige to make local vegetarian dishes separately for you if you request (the spring rolls, Pho, curry soup and glass noodles were lipsmacking!)
Despite all of these negatives, it’s the staff who are amazing and make up for all the shortcomings. They are forever smiling, very sincere and earnest, extremely polite and attend very promptly to your every single need. Not even once did we see them show even the slightest irritation or delay things. They had almost become like friends with us and they went extra mile to make sure we are taken good care of. The property is maintained spick and span, with beautiful landscaping and overall impeccable service. Absolutely enjoyed the experience, thanks and Kudos to the team!
You will feel safe and welcome. The rooms with beach view are facing east. Windy and fresh air all day + you can enjoy beautiful sun rise view.
We chose this hotel because we wanted a hotel next to the beach (not separated by a road). Even though it is a little bit far from the city area, you can enjoy a quiet private beach only to you.
It was near to marble mountain too.
I was first worried that the room would be quite old. Even though they are not brand new, it is ok, in my opinion, with that price.
Breakfast is awesome, too. I can easily recommend this hotel.
There are not many villas that can accommodate 3 families in Danang.
We visited Furama and The Ocean, and they have pros and cons.
Furama: Breakfast is available and the private pool is quite large. You can also use the auxiliary facilities and the outdoor pool is nice. However, it is expensive.
The Ocean: The interior is similar to Furama, but the spacing is wider.
Delivery and Grab are available to the front of the villa. You can communicate directly with the manager and make requests and adjustments.
The chef comes and cooks breakfast, and the food is okay, but the menu is limited, so I do not recommend it. However, the food is delicious. The price is cheaper than Furama.
15 reviews
8.1/10
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10.0/10
Perfect
BBeccacaI had a fantastic experience staying at this villa! The place is spacious, beautifully decorated, and absolutely spotless. The environment is clean and peaceful perfect for a relaxing holiday.
The staff were outstanding. I started asking them questions a month before our stay and they were always patient, detailed, and super helpful. They even help us arranged private transport for us at a very reasonable price.
The rooms were lovely big, clean, and exactly like the photos. In fact, at first, I thought the pictures might be AI-generated because they looked too perfect! But everything looked exactly the same in real life ..even better.
Housekeeping cleaned the room daily, and the whole experience was so smooth and comfortable. We truly enjoyed our stay and created some amazing memories with friends.
Highly recommend this place I’d love to come back again if I get the chance!
DDan PhucI highly recommend it to anyone who are looking for an apartment to stay while in Da Nang. The unit is incredibly clean and comes fully stocked with all the utilities you need and more. The staff were very helpful and friendly. Day before I was to check in, I was already contacted regarding my room by the super friendly staff Lisa who was incredibly helpful in sharing more about my stay and attending to my questions. Similar experience with staff name Vince who facilitated my check in experience in person. Both continued to be very helpful and responsive during my entire stay. Added to this, a chef was also on hand to prepare delicious breakfast at your convenience. The amenities were also great throughout the resort, with nice views of the ocean and easy access to the beach. Overall, I loved my stay here and looking forward to staying here again when I'm in Da Nang! 10 out of 10 stars!
NNoI stayed in an apartment type. It was clean and there was no problem, but the hotel reception was far away and I got sweaty if I didn't read the cart. There are times when you can't call the cart, so that's a minus point. It seems that you can choose some breakfast, but I chose to eat next to the reception. There were various menus and it was delicious. At checkout, the card wasn't recognized and it took about 30 minutes, so I didn't have time to buy souvenirs, so it may be better to pay in advance.
GGuest UserThe highlight of Danang travel is the pool villa.
The pool is so big, the living room is so big, and everything is really so big. It's a really big pool villa.
If you go with 3 or more people, the pool villa is definitely cheaper than the hotel!
A delicious breakfast is a great way to kick start your day. If you want to stay at a hotel with breakfast near Hoa Hai in Da Nang, consider
Naman Retreat, The Ocean Villas or Maha Mangala Zen Garden & Residence
. Be sure to book these popular hotels in advance!
What's the average price per night of hotels near Hoa Hai
According to Trip.com's data, the average price per night at hotels near Hoa Hai in Da Nang is NZD 495. Prices fluctuate often; this rate is for reference only.
What's the average price of hotels near Hoa Hai this weekend?
According to Trip.com's data, the average price for a weekend night at hotels near Hoa Hai in Da Nang is NZD 1,009. Prices fluctuate often; this rate is for reference only.