Hotels in Hoa Hai, Da Nang

I stayed at the Hyatt Hotel for three nights and four days. This is a five-star property located beautifully by the beach, offering breathtaking natural surroundings. Despite our stay not being during the summer season and the weather being slightly cloudy, we thoroughly enjoyed our time. One of the standout experiences was the Sleepy Massage at the spa. It was exceptional—therapists tailored the massage to focus on areas with pain or tension, which was incredibly thoughtful and added great value to our stay. The hotel’s food offerings were impressive overall. However, there were notable service issues, particularly at the beachside restaurant. The time it took for orders to be delivered was excessively long—30 to 40 minutes for simple items like a smoothie or beer. On one occasion, after waiting 30 minutes for a coffee, we were informed it wasn’t available that day. These delays and miscommunications significantly impacted our experience. Another area needing improvement is staff communication. While the staff was kind and well-meaning, their English proficiency was insufficient, leading to frequent misunderstandings. This is an important area for a hotel of this caliber to address, especially given its international clientele. The rooms, at 42–43 square meters, were spacious and adequate. However, some furnishings, such as curtains and chairs, appeared worn and outdated. For a Hyatt property, this was disappointing. One policy-related issue stood out—staff adhered strictly to hotel rules without considering guest concerns or providing flexible solutions. For instance, instead of prioritizing guest comfort, policies seemed to take precedence, making the experience less relaxing and enjoyable than expected. Lastly, we dined at Le Petite, the hotel’s animation dining restaurant. While the concept was entertaining, the repetitive nature of the animations, applied universally to all menus, made it feel less engaging. Enhancing this experience with tailored or varied animations could elevate it significantly. In summary, while the location, massage services, and food quality met expectations, the service delays, outdated furnishings, language barriers, and inflexible policies detracted from the experience. With improvements in these areas, the hotel could offer a truly five-star stay. Overall, I would rate it 3.5 out of 5.

Room was on the ground floor and right next to the beach, so the views were amazing and easily accessible to the beach and pool. We appreciated the notice that there would be some animals, like beetles and mosquitoes. Room could be a bit cleaner, as there were some visible stains on the carpet. Breakfast was a bit generic but had a bit of everything. Dinner at their restaurant, Madame Son, was amazing and I would recommend to those who want to try contemporary Vietnamese cuisine.

So nice hotel (resort type) If you want a travel for healing or rest/refresh, this hotel would be nice choice. Every staff who we met were so kind, gentle and nice. Breakfast was so delicious, especially omelette and rice noodle was perfect. Beautiful resort, sunset and view was so nice~~~~~ our family were so satisfied. And Massage &Spa was reallyyyyyyyyyyyyyyy good. their skills shows the level of master. Highly recommandable.

Absolutely beautiful resort! We loved staying here! The pool is amazing and is even better in real life! The breakfast was the best we had put of all the 5* resorts we stayed at on our 18 day trip to Da nang. It really is so amazing! You can order your coffee and eggs on the little paper that is provided and this made it so easy. The fresh smoothies in the little glass bottles were so yummy. The supervisor man at breakfast was so lovely and always checked you were happy. The restaurant right on the beach front, is outstanding. We had the best pizza and pasta there! A++++ We have no complaints about this resort and only wished we had on stayed longer here! We will definitely stay again when we return to Da nang and highly recommend a stay here for anyone!

Melia definitely gives you value for money. The staff definitely made every interaction personable and they catered to our every need. I would definitely recommend this hotel to anyone who is seeking luxury at an affordable rate.

Location: 8.5/10 The hotel is about a 20-30 minutes taxi / grab to Hoi-An or Danang city. However, we know about this before hands, and it is a resort, so we have nothing to complain about. Service: 8.5/10 – All of the staff members are helpful with a huge smile on their faces. Room: 10/10 The room size is very spacious and looks very new. One very important thing is that the room is just one step away from the swimming pool and with the beautiful ocean view. Facilities: 8.5/10 The hotel provides a wide range of facilities, including: a swimming pool with lots of kids' swim equipment and toys, a gym, various classes for kids and adults, and entertainment on the beach. Overall: 9/10 – Naman Retreat Resort is excellent for staying as a couple or family with kids. 位置: 8.5/10 酒店到會安或峴港市大約需要20-30分鐘的出租車/Grab服務。不過,我們事先已經知道這一點,而且這是一家度假村,所以我們沒有什麼可抱怨的。 服務: 8.5/10 所有工作人員都很樂於助人,面帶微笑。 客房: 10/10 客房空間非常寬敞,看起來很新。最重要的是,客房離游泳池只有一步之遙,還可以欣賞到美麗的海景。 設施: 8.5/10 酒店提供了廣泛的設施,包括:帶有大量兒童游泳裝備和玩具的游泳池、健身房、各種兒童和成人課程,以及海灘娛樂。 總體: 9/10 Naman Retreat度假村非常適合情侶或帶孩子的家庭入住。

Really enjoyed my 4-day stay at the resort. The reception personnel are all very friendly and efficient. There was a very good smelling aroma every time I stepped in the lobby. That really meets the vibes of a relaxation and vacation. Before check-in, I left a note for the resort indicating that this trip is to celebrate the anniversary with my partner, and the resort helped prepare decent deco in the room. Highly recommend to stay at this resort.

we arrived at the property in the evening after a full day of sight seeing. The property were paid already through the app and we wanted to arrange a BBQ at our villa, i tried to inform the hotel to arrange the BBQ but they want to credit card confirmation before, I told the lady that I am travelling and not convenient to print out the authorization form. Then she told me that with the payment the accounting department will not allow them to but the necessary for the BBQ. All I wanted was a BBQ buy the pool for my family and friends of 8 and she was giving me a hard time. I paid 3 nights of the Villa and it is hard to imagine that the hotel will need payment for that. So at the end we end up ordering Grab food delivery. After we check in the hotel, I wanted to ask for more water as i like to drink a lot of hot tea. the Villa is for 8 people so i asked for 8 bottles of water, the lady on the phone said she will need to charge me for that. That is absolutely absurd and never heard of. So i ordered a case of water from Grab food delivery. My friends who were staying at the hotel room in the main building she told me that construction work was started at around 7 am and woke them up. Then the work stoppped in 30 min and star again in 15 min. That is totally not acceptable as the resort is meant to be relaxing and calming. The next morning we saw the manager and told him all the unusual things that we encountered, I feel that he was sincerely apologetic and tried to make up for the rest of our trip. I forgot his name but he came to visit us at the villa and i saw him every morning during the breakfast service. I feel that he is trying his best to help us th=o better our stay. The breakfast was very good indeed and we all enjoyed it. The drawback is that the river next to the villa is not so clean. There is not much activities to do at the villa except for the infinity pool. The wave at the beach was too strong for us to swim..... But the property is very close to the Marble Mountain (5 min walk) which is an added bonus. Overall the staff seems to be inexperience and try to rectify the problem after it have occur. They are not able to handle many hotel related issues as these are just very minor issues.

You will feel safe and welcome. The rooms with beach view are facing east. Windy and fresh air all day + you can enjoy beautiful sun rise view. We chose this hotel because we wanted a hotel next to the beach (not separated by a road). Even though it is a little bit far from the city area, you can enjoy a quiet private beach only to you. It was near to marble mountain too. I was first worried that the room would be quite old. Even though they are not brand new, it is ok, in my opinion, with that price. Breakfast is awesome, too. I can easily recommend this hotel.

I highly recommend it to anyone who are looking for an apartment to stay while in Da Nang. The unit is incredibly clean and comes fully stocked with all the utilities you need and more. The staff were very helpful and friendly. Day before I was to check in, I was already contacted regarding my room by the super friendly staff Lisa who was incredibly helpful in sharing more about my stay and attending to my questions. Similar experience with staff name Vince who facilitated my check in experience in person. Both continued to be very helpful and responsive during my entire stay. Added to this, a chef was also on hand to prepare delicious breakfast at your convenience. The amenities were also great throughout the resort, with nice views of the ocean and easy access to the beach. Overall, I loved my stay here and looking forward to staying here again when I'm in Da Nang! 10 out of 10 stars!