MOONLIGHT Hotel - City CENTER near Dragon Bridge, High floor with City View, River View

We arrived here, after a very long day, around 11pm to be told there must be a ‘system error’ and we had no booking. We showed them our confirmation details and even emails between us confirming we could check in later than usual but it was just met with a very couldn’t care less attitude. The area was deserted, nowhere to get food or water, nor were we offered any water. After 20 minutes of getting nowhere we compromised on them paying for our grab to another hotel which they suggested and guaranteed was to the same standard, it absolutely was not and it turned out to be just around the corner.

I booked this hotel through Agoda as part of a "flight+hotel" discounted package, but upon arrival, they hadn't reserved a room for us. Before our stay, the staff were unusually insistent about knowing our exact arrival time, which struck me as odd. Despite providing this information, when my wife and I arrived at the front desk to check in, we discovered that no room was reserved. The staff member at the counter made us wait in the lobby for more than an hour and repeatedly encouraged us to leave and find accommodation elsewhere. It seemed clear to me that the hotel prefers accommodating single men seeking nightlife activities rather than couples who might have a smaller budget.

My girlfriend and I stayed at the Moonlight Hotel Da Nang for two nights, and it was a wonderful experience. From the moment we arrived, the staff made us feel incredibly welcome and went above and beyond to ensure we had everything we needed for a great stay. The hotel’s location is fantastic—right in the heart of Da Nang, with easy access to local restaurants, shops, and landmarks. It was the perfect base for exploring the city and nearby attractions. Our room was clean, spacious, and very comfortable. The bed was cozy, and we had everything we needed for a relaxing stay, including strong Wi-Fi (which was a big plus!). The view from our room was also a lovely bonus—it really added to the overall experience. What stood out the most was the excellent service. The staff were always friendly, attentive, and quick to help with any requests or questions we had. Their warm hospitality made us feel at home, and we really appreciated their effort to make our stay special. If you’re looking for a comfortable, well-located hotel with great service in Da Nang, I highly recommend the Moonlight Hotel. It was a fantastic experience, and we’d definitely stay here again!

Good stay Good location. Short Walk to Han Market and many restuarants near by. Room and bed was comfortable. Only issue is the bathroom/shower needs better lighting and the hot controller for the shower is difficult to configure to use. Also some band started playing music at 4am one night.

Super