voco Ma Belle Danang by IHG

The location is great , just cross the road to the beach entrance. Room was spacious and clean. I enjoyed the breakfast buffet but there was a bit crowded around 9 AM. So, you should manage your time to have breakfast without waiting. The rooftop pool was stunning. I recommend you to swim in the afternoon or evening to avoid strong sun. The staffs were friendly and enthusiastic.

value for money. friendly and efficient staff, good location, good breakfast! awesome city view!

I booked Voco with a high expectation given its higher price point and IHG branded. I arrived at Voco to a surprise that no one greet us at the door to help us carry luggages into the hotel as well as to the room. Let alone expecting a welcome drink. I stayed at other hotels in danang and hue in this trip and they offer better welcome service. Lobby was quite busy at the time and Check in was fortunately a breeze but front desk also did not make any attempt to help us organize delivery of luggages into the room. My request for high floor could not be fulfilled due to occupancy reason I am told which is fine so we settle at level 11. The room we were in had a stained sofa (yuck). There was problem with clogged shower drain which was addressed fairly quickly. The towels provided feels rough for the skin. The shower enclosure is all glass and has a strange design choice where it is covered with curtain on the outside facing the beds. Anyone can draw the curtains from outside the bathroom and see you shower. So this room type may not suitable with family with young kids. What is also frustrating - it’s quite difficult to get calls to housekeeping and reception to be answered. Usually it takes many calls before it gets answered. Fortunately when it’s answered, they fulfill requests quite quickly for example fix for drain problem, request for extra water. On more positive note, the view from rooftop towards the beach is amazing. And the beds are very comfortable. Noise level is not too bed at night, maybe we were just lucky there is no big parties in the club across the street when we were there. If I do come to danang again, I probably look into other places that offer better service and value.