Cutler Bay, FL

They have termites in room at night and Rude manager ,They Elevator is always not working not good if disable and useing wheelchair

Not got for the first time

The staff was lovely, I stayed one night to rest before the drive to key west and it was quiet for me to rest with my small pet. Clean room.

Not well maintained. Needs more maintenance. Had holes on restroom door. Curtain pole was held with random screws. Clogged sink. More cleaning needed. Blankets and towels looked very used and stained.

Room had no refrigerator and microwave Ice machine don’t work the elevator is about to fall apart and smells like piss. Extremely upset and disappointed.

Nasty , dirty room . The bed with a lot of hairs and also the towels , the floor very dirty , to noisy at the morning with the cleaning cars and the shower was broken . Not happy at all .

This motel its definitely more for like the locals .. faucets loosen, rust everywhere, simple bed and a TV nothing else in the room .. AC units almost all of them have a bucket underneath but in reality there was water everywhere... elevator does NOT seemed safe and was really dirty .. ended up staying 1 night and had to check out the next morning... I didn't feel safe staying the rest of my scheduled time...

If you want to get sick or see others die of over dose then this is the place to be. Where the pool has never past inspections it’s ***** left in the rooms black mold on the toilets and tubes and tables. When you wake up everything in your room will be wet and moldy smelly.

The reception was not pleasant, the workers argued in front of me, the man at the reception (Marvin) did not have a kind treatment, the cleanliness of the place was terrible.