Juliana
June 25, 2024
It is unheard of. Remember to take a photo of the expensive water bottles before you leave the hotel or else they will charge you. We bought our own water bottles which look totally different. Finished drinking and so left the empty ones in the trash. The four expensive ones were left untouched. We checked out in the morning and they said no charge to the room. We went back to take our luggage.. and asked, they still said there's no charge. At the very end, they charged us $6.55 for water bottles we didn't drink!
One star because I can't get any lower... the room and other things is good, the mistaken charge is small but this is very ridiculous and annoying!