To access this run down hotel one ha to drive through a confusing shopping mall parking lot. With the exception of the restaurant, the staff were rude and unapproachable. When we asked for an additional packet of coffee for our room - since there was only one for two people, I was told I had to pay an additional $25 pesos. Really? The hotel is worn, noisy and over-priced. If your goal is to shop at the attached mediocre mall, it might be suitable. Otherwise, there are much nicer hotels at a better price in Culiacan. This is a more like a 2 star hotel.