Grand Fiesta Americana Sumiya Cuernavaca
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1 night
1 room, 2 adults, 0 children
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Grand Fiesta Americana Sumiya Cuernavaca
Renovated in 2024
No.5 of Premium Hotels in Morelos
Interior Fraccionamiento, Cam. Real a Sumiya S/N, Jose G. Parres, Cuernavaca, Morelos 62564, Mexico
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Highlights
Free parking
Delicious breakfast
Lots to doAmenities
Outdoor swimming pool
Spa
Fitness Room
Public parkingFree
Bar
Restaurant
24-Hour Front Desk
Wi-Fi in Public Areas
All amenities
Property Description
With a stay at Grand Fiesta Americana Sumiya Cuernavaca in Jiutepec (Sumiya), you'll be a 4-minute drive from Balneario La Cascada and 7 minutes from Forum Cuernavaca. This luxury hotel is 21.2 mi (34.1 km) from Tepozteco Pyramid and 3.3 mi (5.4 km) from Tabachines Golf Club.
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8.6/10
Cleanliness8.7
Amenities8.7
Location8.6
Service8.6
All 104 reviews
Surroundings
Landmarks: Sumiya Garden
(190m)
Landmarks: Campo Parres
(440m)
Landmarks: Parroquia San Jose
(480m)
Landmarks: la palma parres Garden
(520m)
Landmarks: Magnolia Garden
(560m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Deluxe Room, 2 Double Beds (Plus)
2 Double bed
Non-smoking
Minibar
TV
Towels
Bedding: Duvet
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6
King Deluxe Plus Room
1 King bed
Non-smoking
Minibar
TV
Towels
Bedding: Duvet
Check Availability
5
Deluxe King Room With Pool View
1 King bed
Non-smoking
Minibar
TV
Towels
Bedding: Duvet
Check Availability
11
Deluxe Room, 2 Double Beds
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
10
Deluxe King Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Deluxe Room, 2 Double Beds, Pool View
2 Double bed
Non-smoking
Minibar
TV
Towels
Bedding: Duvet
Check Availability
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Guest Reviews
8.6/10
Very Good
104 reviews
- Cleanliness8.7
- Amenities8.7
- Location8.6
- Service8.6
Average for similar properties in Cuernavaca
Review summary
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Design and Atmosphere: This hotel offers a serene retreat with a distinct Japanese-inspired design, featuring eye-catching architecture, lush gardens, and water features that create a tranquil atmosphere.
Guest User
August 27, 2024
More of a couples hotel , but beautiful place . More resort style amenities
Kathe Lee
November 2, 2023
It was my first time to stay in this hotel. Although the price felt a bit expensive, it was still worth it. The location was good, the room was relatively large, and the facilities were complete. I booked an extra night.
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ReyesSilvia
February 19, 2025
Me gusto la estancia, muy tranquilo y jardines grandes. Lo único es un poco elevado los precios de los alimentos.
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Ivan Alexander
April 23, 2025
Unique property, surrounded by beautiful gardens, japanese buildings & flavors . The service is generally very good. The staff really tries to make things work.( Special thanks to Juan -bellboy-) It would be appreciated if more medium sized bottles of water was offered in the rooms.
I was told the pool is going to be renovated, and once finished , I think it will be a huge plus.
Can't wait to visit it once the renovation is completed.
Avril
April 8, 2025
The room we booked was not the one given. !! Rip off !! We escalated with the manager and finally he gave us another room . Service really bad and the food and price really high and quality very bad. You can eat better in VIPS or Sanborns
Gabriela
March 22, 2025
I just came back from Sumiya Hotel, and while it certainly has some appealing features, my experience left much to be desired.
First and foremost, the check-in and check-out processes were frustrating. With only two desks available and a limited number of staff, we faced long waits on both occasions.
The hotel offers a concierge service through Whatsapp, which seemed like a great idea, but I was disappointed to find it unresponsive when I needed assistance with arranging a taxi. We sought help from the front desk on three different occasions, requesting taxis at specific times, but each time, we ended up waiting over 30 minutes. This lack of reliable transportation support really hindered our plans.
Additionally, our dining experience at one of the hotel restaurants fell short. Service was lacking, and unfortunately, my daughter and niece never received their meals at all, which was quite disappointing.
On a positive note, the hotel rooms were quite comfortable. The beds were super soft, and I appreciated the quick room service whenever we needed it.
Overall, while Sumiya Hotel has potential with its cozy accommodations and beautiful gardens, significant improvements are needed in service and responsiveness to create a more enjoyable experience for guests.
Stephanie
March 3, 2025
Decent hotel, needs upgrading
The hotel’s outdoors is really nice, rooms need a lot of updating and upgrading. AC in my room was so loud I could not sleep. Bed was very comfortable. Service was slow in restaurants and overall food quality is regular.
Alejandro
February 5, 2025
Opportunity to improve asset and service
It’s a great place, with a lot of potential, needs to be remodeled and Improve the food and service at restaurants.
Disappointed that because I didn’t make the reservation through the hotel chain, the told me that I can have my fiesta rewards bennefits…
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Spa
Additional charge
Fitness Room
Public parking
Free
Bar
Restaurant
24-Hour Front Desk
Wi-Fi in Public Areas
Luggage Storage
Outdoor swimming pool
Spa
Fitness Room
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Outdoor swimming pool
Heated pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Valet Parking
Additional charge
Business Services
Wedding Service
Front Desk Services
24-Hour Front Desk
Concierge Service
Front Desk Safe
Luggage Storage
VIP Check-In Service
Languages Spoken
Spanish
Food & Drink
Bar
Room Service
Snack Bar
Public Areas
No Smoking in Public Areas
Picnic Area
Garden
Elevator
Health & Wellness
Spa
Additional charge
Fitness Room
Cleaning Services
Clothes Dryer
Dry Cleaning
Additional charge
Laundry Service (On-Site)
Additional charge
Ironing Service
Additional charge
Accessibility
Accessible Rooms Available
Safety & Security
First-Aid Kit
Security Alarm
Smoke Detector
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 13:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 1994
- Renovated: 2024
- Number of Rooms: 185
With a stay at Grand Fiesta Americana Sumiya Cuernavaca in Jiutepec (Sumiya), you'll be a 4-minute drive from Balneario La Cascada and 7 minutes from Forum Cuernavaca. This luxury hotel is 21.2 mi (34.1 km) from Tepozteco Pyramid and 3.3 mi (5.4 km) from Tabachines Golf Club.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Asian cuisine at Sumiya, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 163 air-conditioned rooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Asian cuisine at Sumiya, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 163 air-conditioned rooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Frequently Asked Questions
What are the check-in and check-out times at Grand Fiesta Americana Sumiya Cuernavaca?
The check-in time at Grand Fiesta Americana Sumiya Cuernavaca is 15:00 and the check-out time is 13:00.What are the check-in and check-out times at Grand Fiesta Americana Sumiya Cuernavaca?
Does Grand Fiesta Americana Sumiya Cuernavaca have a swimming pool?
Yes, Grand Fiesta Americana Sumiya Cuernavaca has a pool.Does Grand Fiesta Americana Sumiya Cuernavaca have a swimming pool?
Are pets allowed at Grand Fiesta Americana Sumiya Cuernavaca?
Unfortunately, pets are not allowed at Grand Fiesta Americana Sumiya Cuernavaca.Are pets allowed at Grand Fiesta Americana Sumiya Cuernavaca?
How much does it cost to stay at Grand Fiesta Americana Sumiya Cuernavaca?
Prices at Grand Fiesta Americana Sumiya Cuernavaca are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Grand Fiesta Americana Sumiya Cuernavaca?
What is the cancellation policy for Grand Fiesta Americana Sumiya Cuernavaca?
The cancellation policy for Grand Fiesta Americana Sumiya Cuernavaca varies depending on the type of room and booking conditions.What is the cancellation policy for Grand Fiesta Americana Sumiya Cuernavaca?
About This Property
| Average Price From | NZD404 |
|---|---|
| Hotel Star Rating | 5 |