Four Points by Sheraton Cuenca
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1 night
1 room, 2 adults, 0 children
All properties in Cuenca

Four Points by Sheraton Cuenca

No.1 of 4-Star Select Hotels in Azuay
Junto Al, Mall del Rio, Ave. CircunvalacióN Sur, Y, Cuenca, Azuay 010169, Ecuador
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hotel overview picture
Highlights
Varied breakfast
Free parking
Excellent service
Sparkling clean
Lots to do
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Amenities
Indoor swimming pool
Sauna
Fitness Room
Private parkingFree
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
All amenities
Property Description
Just a few kilometers from the renowned heritage of Cuenca's city center, our hotel is steps from the biggest shopping mall and Convention Center.
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9.2/10
Great
Very good hotel. Excellent service and food. I would stay here again without thinking twice.
All 119 reviews
Surroundings
Airport: Mariscal Lamar International Airport
(6.0 km)
Landmarks: El Columpio mirador De Turi
(420m)
Landmarks: Parque Extremo Turi
(460m)
Landmarks: Turi viewpoint way
(550m)
Landmarks: Church of Turi
(550m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

One-Bedroom Junior King Suite
7

One-Bedroom Junior King Suite

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Room Details
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Classic King Guest Room With 1 King Bed
5

Classic King Guest Room With 1 King Bed

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Mountain view
Room Details
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Classic Double, Guest room, 2 Queen
4

Classic Double, Guest room, 2 Queen

2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Mountain view
Room Details
Check Availability

Guest Reviews

9.2/10
Great
119 reviews
Verified Reviews
  • Cleanliness9.3
  • Amenities9.3
  • Location9.0
  • Service9.3
Average for similar properties in Cuenca
Most Mentioned
AI Summary
Convenient location near the highway and mall, with friendly and attentive staff. Guests enjoyed the diverse and delicious breakfast. Comfortable, spacious rooms with commendable beds.
N‍o‍o‍f
October 8, 2023
The room size was good. The staff were very helpful. The breakfast was good. It’s 1 minute walk from the mall.
L‍e‍o‍o‍o‍o‍o‍o‍c‍l‍l‍y‍j
December 20, 2023
The reception service is perfect, they helped us call a taxi on time. Very good breakfast. We love it
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 1, 2023
Very good hotel. Excellent service and food. I would stay here again without thinking twice.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 24, 2023
It is very close to the Cuenca Peak Scenic Area, but it is not convenient to go to the city center. There is no Uber in Cuenca. To take a taxi, you must ask the hotel to call, or you can only go to the mall behind. Generally speaking, it is convenient to eat, it is close to the shopping mall, and there is a Chinese milk tea shop in the shopping mall. However, the hotel facilities are outdated, especially the air conditioner, and the noise is not so loud due to the proximity to the expressway, and there are no other disadvantages.
Original TextTranslation provided by Google
C‍h‍e‍n‍ ‍j‍i‍n‍g‍y‍i
December 15, 2023
Very good, will come next time
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 22, 2023
Very good, clean and tidy, good service attitude
Original TextTranslation provided by Google
C‍h‍r‍i‍s‍t‍i‍a‍n‍ ‍O‍s‍t‍n‍e‍r
August 9, 2025
Modernes Hotel am Stadtrand von Cuenca. Laut Google Maps nur 3 Sterne, das ist äußerst merkwürdig, für mich ein typisches 4-Sterne-Hotel. Sehr gut mit dem Auto zu erreichen, unmittelbar neben der größten Mall der Stadt. Schöner Pool und Whirlpool mit Aussicht auf die Skyline. Die Lage an der 6-spurigen Hauptstraße hat allerdings auch einen erheblichen Nachteil. Trotz Dreifachverglasung hatte unser Zimmer die gesamte Nacht deutlichen Verkehrslärm, die Zimmer zur Stadtseite sollten daher zum Schlafen viel besser geeignet sein.
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S‍e‍r‍g‍i‍o‍ ‍C‍a‍o
August 4, 2025
酒店藏在殖民風格建築裏,大堂的復古吊燈和木雕裝飾超有氛圍感,一秒讓人愛上這座高原古城。房間現代又温馨,落地窗能看到遠處的火山輪廓,晚上枕着安靜的街景入眠特別舒服。工作人員效率很高,入住退房都快,還主動幫忙預約了去附近峽谷的出租車。早餐的現磨咖啡和厄瓜多爾巧克力太驚艷,搭配當地的奶酪麪包,開啟元氣滿滿的一天。步行10分鐘就能到市中心廣場,逛教堂、買手工藝品都方便。性價比沒得説,下次來昆卡還住這兒!
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Services & Amenities

Indoor swimming pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
US$20.00 (approx. AU$30.53) per person per night
Extra cot: Free
Children 3 years old and over
US$20.00 (approx. AU$30.53) per person per night

Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: US$30.00 (approx. AU$45.79) per pet per stay

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2017
  • Number of Rooms: 120
Phone:+593-7-6022000
Email:samaria.aguirre@fourpointscuenca.com
Just a few kilometers from the renowned heritage of Cuenca's city center, our hotel is steps from the biggest shopping mall and Convention Center.

Frequently Asked Questions

What are the check-in and check-out times at Four Points by Sheraton Cuenca?

The check-in time at Four Points by Sheraton Cuenca is 15:00-24:00 and the check-out time is 12:00.

What amenities and services does Four Points by Sheraton Cuenca have?

Four Points by Sheraton Cuenca has the following amenities and services: Shuttle Bus Service.

Does Four Points by Sheraton Cuenca have a swimming pool?

Yes, Four Points by Sheraton Cuenca has a pool.

Are pets allowed at Four Points by Sheraton Cuenca?

Yes, Four Points by Sheraton Cuenca is a pet-friendly hotel, but it is best to call ahead to confirm.

How much does it cost to stay at Four Points by Sheraton Cuenca?

Prices at Four Points by Sheraton Cuenca are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Four Points by Sheraton Cuenca?

Mariscal Lamar International Airport is the closest airport to Four Points by Sheraton Cuenca, and it is about 18 mins from hotel by car (6.0 km).

What is the cancellation policy for Four Points by Sheraton Cuenca?

The cancellation policy for Four Points by Sheraton Cuenca varies depending on the type of room and booking conditions.

About This Property

Nearest AirportMariscal Lamar International Airport
Distance to Airport5.96KM
Average Price FromAUD218
Hotel Star Rating4