Guest User
April 2, 2024
A DISGUSTING EXPERIENCE! I made a reservation in advance for a promotion, but when we arrived they told us that the price I paid was much lower and also that they couldn't give me accommodation because everything was occupied. THEY LEFT ME ON THE STREET only because the price was not suit them and since it was Easter weekend they did not want to accept my reservation when I had already paid at *******. Besides that they refused to give my money back, saying that they had not received the payment either, when payments are made by ******* until the stay is completed. Since it was a reservation that could not be cancelled, ******* was not going to return my money either. I had to call the police!!. They are CYNIC, INFORMAL and DISHONEST.