Best Hotels near Parish Our Lady of the Snows, Cuenca Alta Del Manzanares

Estuvimos una noche ya q fuimos q l warner y l verdad q fue una acertada elección. Habitación muy amplia súper limpia,reformada y súper bonita xa los niños tematizada como un castillo.. les chiflo!!! El baño amplio,limpio y un plato de ducha enorme. El personal súper amable y nos dejamos un juguete del niño y nos le guardaron hasta q pudimos volver a x el. El tema café y cacao gratuito la verdad q un punto a su favor se agradece. Sin duda volveremos y muy recomendable si vas a la Werner ya q está a 10 minutos en coche. Única pega parking completo cuando llegamos xo tb eran las 12 d la noche xo no hubo problema en aparcar cerca.

My first impression of the hotelroom was WOW! Nicely decorated, clean and the hall to the hotellroom was beautiful. The hotell is close to the center with a walkingdistance of bearly 10 minutes. The hotel lies in a quiet area but the walls at the hotellroom are not soundproof since it is an old hotell. There is a restaurant at the hotell, we didnt eat there so I cant say anything about this. However I can say some about the breakfast. It is a big dining room and you have everything you need. It was however the first time the staff yelled at me in the breakfast buffé at a hotell, without me knowing what I did wrong cause the staff asumed that I talked spanish. Apparantly I stepped in to a place where only the staff may be, even though it was an open area and not closed of. There was no signs whatsoever in the breakfast saying that you may not pick the breakfast by yourself or make the coffee by yourself. If this is related to covid, I wonder howcome you can take juice by your own? Why I wonder is because there is a pipe that you have to lift up with your hand to pour your juice and there are no gloves anywhere to use. That was quite an wakeup so that is my reason to why I wont choose this hotel again. The service wasent top quality and lacked basic empathy.

On day 1 we asked for the room to be cleaned whilst we were out exploring the area. When leaving our room, our suitcases were left open on the floor with valuable possessions left on the side including perfume, woke laptop/phone jewellery as we expected these items to be safe within our locked room. Upon our return we found our possessions had been rummaged through with our suitcases being emptied and couldn’t locate a perfume bottle (£150 value). The next day we spent the day searching for the missing item which was not located. To our knowledge this is the only item that was taken but have yet to fully go through our suitcases which were tampered with. We reported the item missing to reception after we throughly checked our room to which we were told the staff were aware of the perfume ‘incident’. When questioned they said upon arrival to the room the perfume was already smashed. This was inaccurate as the item was not left on a smashable surface and we would not have reported the item missing had we broken it ourselves. The staff failed to apologise or inform us of the incident, and when questioned all staff were knowledgeable about the ‘incident’. After trying to resolve the situation, they then accused us of having smashed the bottle ourselves instead of offering to rectify the situation or offering a solution. The item was obviously stolen as we didn’t smash it and, had they accidentally smashed the perfume whilst cleaning, the room would have smelled potent given it was a brand new, full bottle of perfume. We asked to speak to the manager who was rude, changed her story multiple times after consulting with back of house, laughed at us and said she couldn’t understand us despite speaking perfect English. We were also told to “f*ck off” and to contact the police if we wanted anything done about the situation. Would not recommend staying here.

For 1 night stay, its all good, room is super clean. Pillows are not so comfy, unless you request for extra pillows and double bed is just nice for an Asian size couples like us. Not suitable for bigger build bodies. Location is not that centralized and its quiet at night as it is an ofc area, but we managed to try both Taxi/metro for dinner, abt 10-12mins ride. We also went to Madrid Stadium using the metro, a more convenient way.

The location of the hotel is 30 minutes from Madrid Airport, suitable for a stopover overnight. There is nowhere to go around, if you go to the discount village, it takes 8 minutes by car. There is a parking lot, free of charge. The room is clean and tidy, and there is a bathtub The waiters are very kind.

Experiencia inmejorable. Precioso hotel en medio de la vegetación, pegado al pueblo de Torrelodones. Personal súper amable e instalaciones muy buenas, limpias y adecuadas. Estupendo hotel y extraordinaria experiencia. Obligado si se pasa por Madrid y se quiere estar sin estar.

The location is very good, just get off the highway. The parking lot is right in front of the hotel, the rooms are more comfortable, the basic facilities are complete, the view outside is wide and the hotel is very clean. Ctrip's service is very good, and problems can be solved flexibly and quickly.

The location is relatively close to las Rozas village, next to the gas station, you can get there directly when you get off the highway, there is free parking, the room is larger and more comfortable, there is also an elevator, there is a breakfast buffet the next day, and the front desk is also fluent in English , Very good communication. This one is another one we ordered on Ctrip. I found out that someone said I didn’t make a reservation, so I exchanged it with the customer service temporarily, and the customer service made up the price difference, which is very good~

The name of the hotel is a bit misleading because it's not very close to any of the airport terminals. It's in San Sebastian de los Reyes, 6 km from the terminal 4 of Madrid airport. From the nearest commuter train station (cercanias, C4 line Alcobendas/San Sebastian de los Reyes) it took nearly half an hour to walk to the hotel. However, by taxi it's only a 10 minutes ride between the airport and the hotel. If you want to save time, I recommend taxi. It's about 20 euros. The hotel itself was very good. The lobby was stylish, the room was quite nice, everything was clean. Good customer service and friendly staff at the reception desk. But pay attention to the location especially if you have early morning flight next day. Next to the hotel there is Plaza Norte 2 shopping complex offering all kinds of shopping possibilities and restaurants.