We checked in the hotel at 3 PM parking our rental car straight from airport no stops to their parking. Which is a lot behind the guard booth with the gate that goes down and up by a security guard who questions and then allows you on the property and tells you where to park.
The night we check in our air-conditioning goes out. It’s mid 80s at night with a tropical storm pouring rain. So we had to **** all doors & windows, meaning zero air flow. Next morning we go downstairs and tell them of the problem. They sent 2 different teams of people to fix it to no success. We advised him we will be leaving the property and when we come back later this afternoon if it wasn’t fixed we were ok with changing the room.
We walk out to our car to our surprise was damaged in the parking lot. Not by a car but looks like a cart or something hit it. There is an employee/work entrance where I saw all types equipment being carried between cars yo the door. Wise they will look at their cameras. Come to find out that the cameras do not face their parking lot on their property. Even though there is a bar, a restaurant and an employee entrance and work area entrance. Their told us cameras on face the security booth to let you into the parking lot and the front of the hotel.
Returning to the hotel and changing our rooms from a king-size bed to a queen size bed which is a $40 difference tonight. That was not refunded back to us, so we were charged for a more expensive room that we were in one night. The 2nd and last night in the second room we noticed the floor was completely wet in the bathroom and figured maybe they had mopped before we came in. We were wrong also wrong. We dried the floor and later that night going to the bathroom both of us nearly fell to the ground because the floor was soaked again. The roof was leaking. Not in one location but all over.
The queen size bed mattress was broken literally broken down. To the point if you were within 3 inches to 4 inches away from the edge of the bed the mattress would just roll you off the bed.
That morning we informed them will be checking out of the hotel due to one night at a room with no air conditioning, Iour rental car was damage on their property and then taking no accountability, and the third night let’s just call it a wet room with a broken bed. They refunded the other four nights we had scheduled, but would like to give us back the difference for charging us for emergency room the one night.
Seven restaurants on their property however we couldn’t get guacamole and took over 1hour 30 minutes to figure out they have frijoles.
I asked for a manager everyday as I know the people working the counter we’re not able to fix these issues. We weren’t able to have a conversation until 1 week later after calling daily.
This provider gave me $15 worth of credits for my troubles. WOW way to make your customers fell appreciated🏆
With a stay at Princess Mayev Hotel, you'll be centrally located in Santa María Huatulco, a 2-minute drive from Chahue Beach and 14 minutes from Tangolunda Beach. This family-friendly hotel is 3.5 mi (5.6 km) from La Entrega Beach and 0.4 mi (0.7 km) from Chahue Bay.
Pamper yourself with a visit to the spa, which offers massages. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at Xima Lounge, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 43 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
With a stay at México Lindo in Santa María Huatulco (Sector R), you'll be within a 15-minute drive of Chahue Beach and La Entrega Beach. This hotel is 3.5 mi (5.7 km) from Tangolunda Beach and 0.5 mi (0.8 km) from Santa Cruz Bay.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.
Enjoy a satisfying meal at Mexico Lindo serving guests of México Lindo.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Treat yourself to a stay in one of the 26 individually furnished guestrooms, featuring private pools and Smart televisions. Rooms have private patios. Cable television is provided for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
56 reviews
8.9/10
Price from
NZD 78
per night
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We were happy with our stay 😊
+ Comfortable bed (so rare to find in Mexico)
Spacious room, AC was really new and worked well, breakfast was worth its price, pretty simple, but it filled me up for the afternoon, always clean room and fresh towels.
There aren't any big drawbacks, the only minor thing them some people might not like is that the water was not HOT, it was warm and it was fine with us. It was great to have a refreshing shower after a hot day on the beach. Also wifi slows down in peak hours, you won't be able to watch YouTube videos. It was not a problem for us at all. We even decided to extend our stay.
With a stay at Hotel Boutique Eden Costa in Santa María Huatulco (Sector R), you'll be within a 15-minute drive of Chahue Beach and Tangolunda Beach. This boutique hotel is 3.3 mi (5.4 km) from La Entrega Beach and 0.4 mi (0.6 km) from Chahue Bay.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 14 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and ceiling fans, and housekeeping is provided daily.
Make yourself a part of the ecological space that the Best Western Posada Chahué has reserved for you at Mexicos newest tourist development of Bahías de Huatulco, located on the Mexican Pacific coast in Oaxaca state. You will discover nine beautiful bays almost unexplored, surrounded by 34,600 acres of lush vegetation and the 36 sandy, clear beaches that Huatulco offers to the visitors in a paradise secluded from the rest of the world. Huatulco has a sub-humid climate, with minimum temperatures of 57 degrees Fahrenheit during the winter. Enjoy fishing, snorkeling, diving, kayaking, rafting, sailing, touring in yachts, four-wheel motor bikes, horse back and bicycle riding, coffee plantations tours, handcraft shopping as well as one of the best golf courses of Mexico by the sea.
With a stay at Mayev Express in Santa María Huatulco (Crucecita), you'll be within a 15-minute drive of Chahue Beach and Tangolunda Beach. This hotel is 4.3 mi (6.9 km) from La Entrega Beach and 0.7 mi (1.2 km) from Marina Chahue.
Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional features at this Mediterranean hotel include complimentary wireless internet access and concierge services.
Enjoy a meal at Mayev or snacks in the hotel's coffee shop/cafe. A complimentary English breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 30 individually decorated guestrooms, featuring kitchenettes with microwaves and dishwashers. Your Tempur-Pedic bed comes with premium bedding. 32-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and minibars, as well as phones with free local calls.
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.3/10
Very Good
GGuest UserThe unit was very clean and the layout creates three different environments (sleeping area, tv-entertainment area, and the breakfast or working area).
I personally took advantage of all three areas during my trip. The devices, WiFi, safety, and security are upgraded. The lady in charge, Karen, was super helpful and friendly. She helped me to connect with a taxi driver that provided also an excellent service.
RRosángela TupacThe room was very comfortable and the owners were very friendly, the TV was perfectly working and the AC was not too strong, but enough to cool the room.
GGuest UserThe staff is very friendly!
The rooms are very spacious and clean!
We chose the included breakfast and the food was delicious.
I would certainly return to the hotel!!
There you find tours to know the bayes, the cascades among other things, everything is very accessible!!
It was a friendly trip that we enjoyed a lot!!
Of all the hotels in Crucecita, which hotels have the highest user ratings?
When travelling to Crucecita for the first time, many travellers find it difficult to choose a hotel to stay in. According to Trip.com data,
Casa del Sol, Princess Mayev and Casa Xtao Hotel
are popular hotels with high ratings, making them good choices for your trip.
At what hotels in Crucecita can I try local breakfast foods?