Premier Inn London Croydon Town Centre

I would like to say a special Thank You to Rashmi. What a delightful young lady. Very polite and friendly throughout my 5 nights stay. Each meal time Rashmi would make sure that I was having a good experience at the hotel and always asked if there was anything I needed. In my 15 years of staying in the premier inn’s throughout the UK, this hotel is now my favourite. Thank you All for a lovely welcome and I only pray that my business sends me here again so that I will be able to see Rashmi- she was brilliant.

After a long day working away, it is usually dinner that is the first thing on my mind. I am a frequent visitor of the premier inn hotels and I have never met a member of staff that is as attentive and friendly as Rashmi! She is always quick and speedy with her service, is very kind and always makes me feel at home when I come back to the hotel. I cannot thank her enough for all of her hard work and friendliness making my experience 5 star each time she is there! I must add that the food is always lovely and Mark has also delivered service with a smile, but Rashmi always goes above and beyond with customer service making me feel right at home.

It's Premier Inn, You know what you get, and that's what I like. Station is 5 minutes away. 15 minutes to London, 15 minutes to Gatwick. Ideal! Large shopping centre nearby and a Co-op by the front entrance for those late night snacks. The staff we met were very friendly and helpful and I will give a special mention to Marcia and Teresa (if I remember correctly) who ran the breakfast room during our stay and always had a smile. A nice way to start the day.

Stay here every other week for work, love the big bath, most of the staff will go out of their way to help and interact with me, especially Theresa & Marcia at breakfast, and young Kelvin who knows what I like, but there is a manager, she is very standoffish, not really approachable,

The hotel is situated right next to East Croydon train station. All other public transport is easy acceptable. It’s So comfortable to stay in. I find the drinks are very pricy and need reduce them. So much to choose from for breakfast. Teresa And Marcia are great hard working staff in restaurant.

Room was clean and amenities were all we needed. Comfy night, helpful staff and Marcia and Teresa made sure breakfast for myself (vegetarian) was fresh and hot and very good. Would definitely stay again, spent one night for a family wedding, it was great value and within a few minutes walk from centre.

Always a comfortable stay at Premier Inn. We stayed one night after attending a concert at the O2. Arrived back in the early hours and reception team incredibly helpful when husband has mislaid the room key. Highlight of our stay was breakfast. We arrived towards the end of service. We received a friendly warm welcome by Marcia and Teresa who were excellent. They were attentive and ensured we had everything we needed. Really nice to receive great service. Thank you ladies.

From first entering the hotel we felt a genuine welcome. Reception staff were very polite and booking in was very straightforward. Our room was very clean and tidy as you would expect of Premier Inn. We liked the security measures taken by the hotel to keep clients safe. On entering the restaurant for breakfast in the morning we were welcomed by Teresa who explained where things were located. Teresa was very helpful and attentive during our stay at the hotel. Our stay at this hotel was above average compared to other Premier Inns we have stayed at. My partner and I felt welcomed and that nothing was too much trouble. A good experience and would go there again.